Medical Communications and Content Solutions, Creative & Graphics Design Team Lead

ROLE RESPONSIBILITIES: Leadership and Management: Lead the Creative & Graphics Design Team working across all therapeutic areas (Internal Medicine, Specialty Care, Vaccines, Oncology) providing vision, guidance, and mentorship to establish optimization of the team’s working model with both internal and external stakeholders. Foster a collaborative and innovative team environment to drive strategies for excellence and continuous improvement in medical communication design. Manage team resources, project assignments, and timelines to ensure efficient workflow and on-time delivery. Develop and execute strategies for attracting and retaining top talent. Manage onboarding processes, ensuring new hires are effectively integrated into the team. Train new hires in Pfizer-specific deliverable & design requirements, including any training required on new tools, technology, etc. Develop and maintain strong working relationships with MCCS Category leadership/teams, Business Operations leadership/teams, MCC leadership/teams. Strategic Medical Communication Development: Drive the creation and delivery of scientifically accurate, clear, and engaging medical communication materials, including scientific posters, infographics, slide presentations, videos, slide decks, publications, and digital content. Partner with medical writers, scientific experts, and other stakeholders to translate complex scientific concepts into clear, engaging visual content. Collaborate with internal stakeholders, including, MCC Category Teams, to align design strategies with therapeutic area objectives. Ensure that all communication materials adhere to Pfizer’s standards, SOPs, regulatory requirements, and industry best practices. Project Management: Manage multiple projects simultaneously, ensuring timely delivery and adherence to quality standards. Develop and monitor project plans, including timelines, budgets, and resource allocation. Operational Excellence: Ensure compliance with internal and external standards, including brand guidelines, legal requirements, and industry regulations. Identify and address potential risks or issues, implementing effective solutions to ensure evolving medical communication needs are met. Optimize design processes and workflows to improve efficiency, quality, and speed of delivery. Track and report key performance metrics, including project timelines, budget utilization, and team productivity. Innovation and Best Practices: Keep up-to-date with industry trends, new technologies, best practices, and technological advancements in medical communication and design to drive innovation. Effectively utilize state of the art tools and technologies including AI for the development of creative content features Introduce and implement innovative approaches to enhance the visual effectiveness and impact of medical communication materials. Promote the adoption of new tools and technologies that drive efficiency and creativity within the team. Basic Qualifications: Bachelor’s or master’s degree in graphic design, digital visual arts, digital media, communication design, or a related field. Minimum 8 years of experience in graphic design, with a strong focus on medical communications, healthcare, or pharma. Proven leadership experience, with a minimum of 5 years managing a creative team in a fast-paced environment. Expertise in digital design tools (Adobe Creative Suite, Illustrator, Corel Draw, Figma, etc.), and experience with web technologies, multimedia production, and emerging technologies (AI, AR/VR). Strong understanding of medical and scientific terminology, with the ability to effectively communicate complex scientific information visually. Demonstrated ability to lead and influence teams / projects and engage diverse stakeholders, and understand the applications of technology to support medical content development Ability to manage priorities, and handle multiple tasks with frequent, tight timelines, negotiating skills to guide excellence in strategic medical content development. Preferred Qualifications Expertise in working in a Global setting, cross culturally, and with varying levels of seniority within an organization. Experience in creating visual content for medical channels, medical content strategies, medical content creation, and best practices Multimedia and omnichannel experience Rapid adoption of new digital content, technology, and resources Previous experience in building and working in an off-shore Agency/Pharma Global Capability Center (GCC) Proven leadership experience with a track record of managing and developing high-performing teams. Proven experience in team recruitment, expansion, and talent management. Excellent project management skills with a track record of successfully delivering complex projects. Strong analytical skills and experience with metrics, reporting, and data-driven decision-making. Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Medical