Medical Billing Specialist

About Medserv:

Medserv, an Irish company, has quickly established itself as the market leader in providing Medical billing and Practice management services throughout Ireland and the UK. Our clients include individual and group consultants, GP practices as well as private clinics and hospitals. Inspired by our values of Always innovating, Being Trustworthy, Collaborating positively and Delivering results, Medserv strives to ensure on-going client satisfaction by combining our innovative technology solutions with highly skilled teams.

Role Overview:

Due to internal promotion at Medserv, we are actively seeking a Medical Billing Specialist to join our UK billing team based in our Wroclaw Office. Your role will revolve around the daily processing of invoices and claim forms for all patient claims, to following up on outstanding accounts with clients such as doctors, hospitals, and insurers. Your day can vary from data extraction and analysis to training new team members, or learning how to use a new system.

Duties & Responsibilities:

Completion of the accounts based on the received information from various entities, including patients, hospitals, insurers and clients 

Handling internal and external email/phone queries from various entities, including patients, hospitals, insurers and clients  

Maintaining high level of professionalism, providing precise and accurate information or instruction on further proceedings. 

Ensuring quality of claims meets all standards given by insurance companies, clients and hospitals. Following all rules for certain clients/hospitals during the process in order to achieve maximum reimbursement and a high level of clients' satisfaction.  

Become familiar with the various Insurers Schedule of Benefit Ground Rules 

Establishing and maintaining good client and hospital relationships at all levels.  

Ad hoc duties as they arise (clerical duties, such as filing away documentation in an accurate and orderly manner and colleague holiday cover) 

To be able to work in a high-pressure environment ensuring all the tasks are done in an assigned timely manner 

Requirements and Skills:

Excellent written and verbal communication skills

Fluent English 

Strong Attention To Detail & Time Management

Previous office experience essential

Solid data entry skills 

Ability to work under pressure 

Package and Benefits:

Hybrid working option post probation

Private Medical

Pension contribution

Maternity and Paternity leave (T&C's apply)

Life Assurance

Workcation options

Sports Activity Subsidy

Dedicated EAP

Holiday Plus Scheme to purchase additional leave

Professional development opportunities

Regular sports and social events

Healthy food with comfortable on-site recreational facilities

Access to tax incentive schemes i.e. commuter schemes and bike to work

Additional Info: 

This is a full-time, on-site position in Wroclaw with potential for hybrid options upon successful completion of probation

All offers of employment are subject to a valid work permit

Role commences immediately