Medical Billing Specialist | US Healthcare Insurance | Get a 30K Signing Bonus

ISTA Personnel Solutions

Mandaluyong, Metro Manila, Philippines permanent

Posted: December 11, 2025

Job Description

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles & responsibilities:

• Research for a good contact where to send the requests for items needed for Medicaid Application
• Sending out requests to different institutions
• Outbound calls to follow-up on the requests that has been sent to institutions
• Review statements for more income information of the resident to be requested
• Saving documents to respective resident's folder
• Assisting Medicaid Case Managers on a daily basis.
• Filling out medicaid application forms

Requirements:
• 6 months - 1 year BPO experience in a US Healthcare account
• Good working knowledge with medical billing
• Familiar with US Healthcare Insurance (Medicare, Medicaid)
• Excellent verbal & written English skills
• Ability to display empathy and patience in addressing customer concerns
• Strong problem-solving skills
• Adaptability to a changing work environment
• Ability to remain calm under pressure
• Proficiency in using computer systems & relevant software
• Willing to work onsite in Mandaluyong
• Amenable working night shift

Benefits:
What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

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