Medical Assistant - Hematology Clinic - MA

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

Medical: Multiple plan options.
Dental: Delta Dental or reimbursement account for flexible coverage.
Vision: Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement: Competitive retirement package to secure your future.

Responsibilities

The medical assistant performs assigned tasks of direct and indirect care in the ambulatory setting to meet the care needs of patients under the direct supervision of a physician (medical acts) or assigned supervisor. The medical assistant participates as a member of the health care team and accepts appropriate delegation from the RN or physician in meeting needs of the patient/family. The medical assistant performs assigned tasks in accordance with the patient care plan, policies and procedures of the organization and principles of relationship-based care. The medical assistant carries out designated activities that are within those functions limited by law to unlicensed health care personnel.

Medical Assistants (MA) in Hematology/Oncology are hired to Back- Office MA or Rooming MA as primary role. However, all MAs receive a rotation to learn the duties and responsibilities of all MA roles.

Back- Office MA: work collaboratively with the care team, serves as a customer service agent promoting positive patient experiences. This role can be considered administrative in nature, assisting with pathology and imagining requests, helping with incoming our outgoing clinical calls, med refills, faxes, prior authorizations

Front- Office/Rooming MA: Maintains clinic rooms, obtains vital signs, works closely with multi-disciplinary team for clinic flow, serves as a customer service agent, works directly with patients, supporting procedures.

Medical Assistants work independently on tasks but are always within a care team model. MAs sit directly with RNs, APRNs, PA, MD, and other team members

Procedures: MAs assist in the procedure room while providers perform Bone Marrow Biopsies, Fat Aspirates and physical exams

Qualifications

High school diploma or GED equivalent.

Graduate from a Medical Assistant diploma or Medical Assistant associate degree program and/or hold an active Medical Assistant certification (CMA), or registration (RMA) or Certified Clinical Medical Assistant (CCMA) certification.

Maintains Basic Life Support (BLS) competency.

Active Medical Assistant certification (CMA), or registration (RMA) or Certified Clinical Medical Assistant (CCMA) is preferred.

Additional Qualifications:

Demonstrates flexibility and adaptability, has a keen interest in innovation, is compassionate and takes pride in service excellence, enjoys working in a high-energy and fast-paced environment, thrives in team settings, and excels in communication.

Excellent communication skills (verbal and written).

Experience working in a team environment.

Computer proficiency required, including prior experience with electronic medical record systems.

Ability to work daytime hours, flexibility may be required to meet staffing needs.

Ability to adapt to unpredictable situations within the work setting.

Certification and Licensure:

Maintains Basic Life Support (BLS) competency.

Active Medical Assistant certification (CMA), or registration (RMA) or Certified Clinical Medical Assistant (CCMA) is preferred if Medical Assistant program has been completed. Certification is required if education has not been completed.

Exemption Status

Nonexempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday-Friday; 8:00am-5:00pm

Weekend Schedule

N/A

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Alexis DiRosa