Medical Assistant - Behavioral Health / Outpatient Clinic

On Demand is seeking a Medical Assistant for our office in Austintown, Ohio.

On Demand Counseling is a trusted provider of outpatient counseling and recovery-focused services. We are seeking a Medical Assistant who is motivated, dependable, and eager to grow within a mission-driven organization.

This role supports a male recovery program, including court-ordered observed screenings, and operates within a gender-specific treatment environment.

Position Summary:

The Medical Assistant plays a key role in supporting clinical operations by providing direct patient care, assisting providers, and ensuring a smooth and efficient patient experience in a medium to fast-paced setting.

Responsibilities:

Perform patient intake, triage, and vital signs; update medications and medical history

Provide clinical support including venipuncture, injections, vaccines, EKGs, wound care, and urinalysis (observed collections)

Assist with Medication-Assisted Treatment (MAT) workflows and patient support

Document accurately in Electronic Medical Records (EMR) and maintain compliance

Coordinate patient flow, scheduling support, referrals, and front/back office tasks

Communicate with patients, families, and care team to support patient-centered care

Follow infection control and safety protocol

Minimum Qualifications:

High School Diploma or equivalent required

Medical Assistant certification preferred, but not required

Successful completion of BCI/FBI background check and pre-employment drug screen

Phlebotomy experience preferred

Experience in behavioral health, addiction medicine, or MAT preferred.

Experience with medical terminology and electronic medical records (EMR) systems 

Strong organizational, communication, and multitasking skills

Benefits:

Comprehensive medical, dental, and vision coverage

Short-Term Disability 

100% company-paid life insurance ($25,000) with optional supplemental coverage

401(k) with employer match (eligibility after one year)

Paid Time Off (PTO)

Paid holidays

Physical Requirements:

Ability to lift up to 25 pounds

Ability to stand and walk for extended periods

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.