Medical Assistant and Receptionist - Bethesda MD

Nutrihealth is a medical weight loss company focused on improving patient’s overall health. Patient’s satisfaction is our top priority. We are seeking a highly motivated and friendly Medical Assistant and Receptionist to join our Nutrihealth team. Teamwork and professionalism are crucial. This role will be based out of our Bethesda office. 

Duties as the Medical Assistant and Receptionist position include but are not limited to:

Obtaining and recording patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality

Assisting the front desk staff on as needed basis in scheduling, patient check-in and check-out, and patient medical record maintenance

Preparing treatment rooms for clinical examinations

Confirming if Prior Authorizations are required and submitting requests promptly, following up on delayed or outstanding Prior Authorizations, and working proactively to prevent denials through accurate and timely submissions

Delivering compassionate support, attention, and assistance to patients and families

Welcoming patients and visitors in the office and answering inquiries or referring questions to the appropriate staff member

Assists patients with insurance and billing questions

Scheduling and confirming appointments for the providers and nutritionists/dieticians

Collecting copays and payments for prescriptions and gym memberships

Verifying insurance and preparing patient forms

Ensuring compliance with all health care regulations, including HIPAA and OSHA

Qualifications

Proven experience in medical administrative support and front desk operations

Proficient in managing medical records and patient service

Strong computer skills

Excellent clerical and office experience, with a focus on customer service

Ability to handle multi-line phone systems

Familiarity with Microsoft Office and health information management systems

Benefits:

Health, Dental, and Vision Insurance

401(k)

Paid time off and paid holidays

Mileage reimbursement