Media Relations Manager Emerging Countries, International Policy and Press Communications (IPPC)

DESCRIPTION
Join the International Policy and Press Communications (IPPC) team, part of the International Stores & Corporate Comms (ISCC) organization, responsible for Amazon communications across 29 countries outside of the U.S. and China.

In this role, you'll be at the heart of international communications, leading daily cross-regional coordination calls, collaborating with different countries and shaping media narratives across emerging countries (= countries in which Amazon recently launched a marketplace or doesn't have any marketplace but delivers to).

You can be based in Munich, London, Luxembourg, Paris, Madrid, Dublin, or Milan.

Key job responsibilities

Lead the daily call that brings all international teams together, serving as the central hub for coordinating media cycles and breaking news across regions
Handle incoming media inquiries for emerging countries, fostering strong relationships with local journalists and media outlets, and serving as a company spokesperson, when appropriate, to ensure accurate, positive, and value-aligned coverage
Support more established emerging countries with media inquiries and advise, where needed
Develop and execute proactive external communication campaigns to strengthen Amazon's corporate reputation
Proactively help protect the company's reputation through strategic media engagement, identifying future challenges, and resolving communication gaps, misconceptions, and message clarity issues
Develop tools, processes, and briefing documents to enable in-country media relations managers to succeed and scale their impact
Collaborate closely with international stakeholders (PR, legal, public policy, and business teams) providing communication strategies, risk assessments, and guidance to ensure smooth rollout of new initiatives, organizational changes, and business launches
Support and coordinate both internal events (team meetings, training, summits) and external public-facing events for media relations and communication campaigns, including venue selection, content development, speakers, and entertainment
Monitor media coverage, evaluate campaign success, and prepare internal reports for the corporate communications team

A day in the life

Monitor coverage and breaking news
Lead the daily call that brings all international teams together, serving as the central hub for coordinating media cycles and breaking news across regions
Handle incoming media inquiries for emerging countries, serving as a company spokesperson when appropriate to ensure accurate, positive, and value-aligned coverage
Help protect the company's reputation
Collaborate with internal stakeholders (PR, Legal, Business Teams, Policy), and provide communication concepts, risk assessments, and guidance to ensure smooth rollout of new initiatives, businesses, or organizational changes
Identify and solve communication challenges, such as resolving information gaps, addressing misconceptions in the media, and improving message clarity
BASIC QUALIFICATIONS
Bachelor's degree or equivalent in Communications, Journalism, Marketing, Business, or a related field
Experience in public relations or professional communications
Experience managing multiple priorities across teams in a fast-paced, deadline-driven environment
Experience working across cultures in international teams
Excellent English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels
Excellent problem solver with a strong customer-obsessed, forward-thinking, innovative, hands-on and can-do attitude
PREFERRED QUALIFICATIONS
Working knowledge of additional languages beneficial
Experience with reactive communications / issues management

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