Media Operations Specialist

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About the Role

As a Media Specialist in the Media Operations Team, you can expect to support, manage, optimise, and report on media campaigns for a portfolio of clients individually, and as part of a broader team. As part of the team, you will be working with both high-profile brands as well as smaller advertisers. Clients can be local, regional, or global.

Responsibilities:

• Execute and manage brand awareness-focused social media campaigns across Meta, TikTok, Snapchat, Pinterest, and Reddit via Sprinklr.

• Optimise campaigns and provide reporting on performance.

• Collaborate closely with internal and external team members as part of an embedded client team.

About You

The essentials:

• 2+ years of experience in social media management, specifically in campaign execution, optimisation, and reporting on Meta or TikTok.

• Strong organisational skills.

• Excellent written/verbal communication and interpersonal skills.

• Attentive to detail.

• Ability to manage client relationships effectively.

• Experience working in a team environment, with a strong team-oriented approach

• Data analysis abilities (e.g. ability to organise performance data and translate this into clear, strategic narratives)

Nice to have:

• Experience in brand awareness-focused social media management on Meta, TikTok, Snapchat, Pinterest, or Reddit.

• Familiarity with using Sprinklr for social media management.

• Media performance reporting and analysis skills across multiple channels and objectives.

• Experience in managing client relationships in an embedded support role.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

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About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.