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Media Director

Criticalmass

Chicago (Chicago, Cincinnati) permanent

Posted: December 12, 2025

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Job Description

As the Media Director, you are responsible for the management, leadership and evolution of the media strategy for a key Critical Mass account. The Media Director is responsible for driving media strategy and ensuring the program meets client objectives and KPIs.

You will partner with clients and agency partner teams to develop strategy and tactical plans to execute media most effectively across core digital media tactics including search, social, display, programmatic video as well as integrate and execute strategy for key offline channels as needed.

The Media Director is accountable for working with the team to ensure performance is hitting KPIs and meeting client goals, providing oversight as necessary. Proven excellence and experience in digital media required.

You will:

• Develop and execute comprehensive 360-degree media plans that incorporate traditional, digital, social, and emerging media platforms.

• Push for innovation and first-to-market media opportunities to elevate ourselves and our client’s standing amongst consumers and the marketing community.

• Collaborate with cross-functional teams to build audience-first strategies, ensuring campaigns are tailored to meet client objectives and resonate with target audiences.

• Conduct research and insights analysis to inform media planning decisions, using data to identify key audience behaviors and media consumption trends.

• Manage client relationships by serving as a trusted advisor, communicating strategies, campaign performance, and recommendations clearly and effectively.

• Oversee the end-to-end implementation of media plans, ensuring integration across all channels and alignment with broader marketing strategies.

• Monitor campaign performance, optimizing media tactics to maximize ROI and achieve client KPIs.

• Stay up to date on industry trends, emerging platforms, and innovations in media planning and audience engagement to bring fresh ideas to client campaigns.

• Collaborate with creative, analytics, and account teams to ensure seamless execution and reporting of campaign results.

• Aid in the development of “Point of View” (POV) documents on new trends or special opportunities.

• Participate in new business efforts as needed by management.

You have:

• Proven experience in media planning and strategy development across multiple channels, including traditional and digital mediums.

• 5+ years of hands-on media management experience in online advertising with a focus on performance

• In-depth experience with Search, Social, and/or Programmatic channels is a must

• Understanding of activation & optimization techniques across self-serve performance platforms is a must

• Strong understanding of audience segmentation, media analytics, and the role of data in shaping campaign strategies.

• Excellent communication and people skills, with a client-focused approach to building relationships.

• Ability to manage multiple projects and priorities in a demanding environment.

• A strategic mind with a passion for delivering impactful, unique campaigns.

• Familiarity with both proprietary and syndicated media planning tools, research platforms, and analytics software.

• Strong leadership and interpersonal skills with the ability to inspire and mentor a team.

• The ability to balance strategic oversight with acting as a practitioner of your craft.

• Familiarity with activation platforms (DSPs, Social, SEM) is a plus.

• Thorough knowledge of standard and rich media ad trafficking software for display, video, mobile and other emerging channels.

• Proficiency in MS Office, specifically Excel.

• Independence and able to work with minimal supervision, maintaining productivity.

• Flexibility and able to quickly adapt to new situations.

What we offer:

• Global maternity and parental leave

• Competitive benefits packages

• Vacation, compassionate leave, wellness days, and flex days

• Access to online services for families and new parents

• Early Dismissal Friday’s (off at 3:00 PM local time every Friday)

• Diversity and Inclusion Board with 13 affinity groups

• Internal learning and development programs

• Enterprise-wide employee discounts

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

We continually review ranges to address skills, experience and markets. Base salaries are determined during our interview process, by assessing a number of factors that include, but aren’t limited to, a candidate’s experience and skills relative to the scope and responsibilities of the position. For current CM employees, tenure will also be a consideration.
Salary Range
$135,000—$160,000 USD

Critical Mass is an equal opportunity employer.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx

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