Media Consulting Manager

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.

We’re looking for a Media Consulting Manager to support our Media team in partnership with Foodstuffs Precision Media, acting as a trusted advisor to build strong client relationships and successfully deploy our world‑class Media capabilities across digital, in‑store and personalisation channels. This role offers the opportunity to bring rich customer data to life and drive meaningful impact, supporting both client transformation and the growth of the dunnhumby Media business. Based in Auckland, you will collaborate with passionate, high‑performing teams, bring deep media expertise to shape client value propositions, support new and existing account development, drive proposition innovation, and provide subject matter consulting throughout client engagements.

What we expect from you

• Bachelor’s degree or equivalent in a relevant subject

• Retail Media strategy development and planning across marketing, selling and servicing within complex, multi-channel retail clients

• Experience of working closely with media & shopper marketing agencies

• Strong knowledge of the market and competitor landscape for Media strategy and delivery

• Good working knowledge of the application of enabling technologies for media

• Partner with Sales and Client teams to understand new and existing client needs, support new business and existing client account development and sell in relevant and compelling product and/or service solutions

• Support pre-sales activities and lead generation in coordination with Sales and Client teams and support client team in gathering all relevant information to present to and gain governance approval on any new client proposal

• Contribute to the development of new and existing Client Value Propositions (CVPs) including: client needs/ market demands, documenting existing CVPs and identifying gaps in our overall offering, idea generation & qualification, contributing to design & development of new CVPs, driving the refinement & improvement of existing CVPs, working closing with Product teams

• Lead delivery of consulting projects for priority clients or to win long term deals and ensure quality deliverables for the client

• Ensure excellent standards and profitable delivery of Media projects in the Region based on global best practice

• Support Media business mobilisation for smaller-scale clients if required, and ensure full handover to Client team (commercial and media client services)

• Contribute towards creating a best-in-class Media Capability team globally; Support Media training of dunnhumby sales teams through leading/ supporting training sessions and contributing to content updates

• Contribute to evolution of dh thought leadership and take advantage of opportunities to position dunnhumby as thought leaders and capability partners through writing blogs/articles or speaking at conferences and other industry events

• Support the development of compelling Media case studies based on the value we've added

• Manage risk effectively, provide visible and consistent leadership on Values and Code of Business Conduct and act where you see issues. Protect our team by ensuring they have the skills and training needed

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)