MDM Integration Lead

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of over 100,000 dedicated professionals. With more than 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.

Our brand promise – “when you need to be sure” – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and a portfolio of trusted specialized brands, including Applied Technical Services, Brightsight, Bluesign and Nutrasource.

As the MDM Integration Lead, you will define the vision, strategy, and operational excellence of the global Master Data Management (MDM) process across 100+ countries. You will own end-to-end process design, execution, transformation, and continuous improvement across business units, regions, and Shared Services in a matrix environment.

SPECIFIC RESPONSABILITIES:

1. Global Process Strategy

• Own and evolve the global end-to-end MDM process blueprint aligned with corporate goals.
• Drive standardization, global scalability, and harmonization while balancing local regulatory and governance needs.
• Develop global MDM policies, data standards, KPIs, data taxonomies, frameworks, and governance models.

2. Transformation Leadership

• Design and support major transformation programs (ERP migrations, digital core, AI-driven automation, GBS expansions).
• Embed innovations such as RPA, AI/ML data cleansing, process mining, and automated validation rules.
• Serve as executive sponsor for cross-functional initiatives affecting MDM.
• Act as key stakeholder in selecting and implementing ERP, MDM platforms, PIM solutions, and other standard systems.

3. Performance & Value Delivery

• Set global metrics and value frameworks for data quality, completeness, accuracy, and performance.
• Drive cost optimization, efficiency, cycle time reduction, and service quality.
• Identify improvement opportunities via analytics, feedback, and benchmarking.
• Strengthen Finance’s operational performance as a strategic business partner.
• Support GBS adoption and expansion by defining data service portfolios and catalogs.

4. Governance & Risk Management

• Build a robust governance structure ensuring global compliance (SOX, GDPR, data privacy, audit requirements).
• Manage escalation paths, change control, and MDM risk frameworks.
• Report data quality, governance maturity, and process performance to leadership with strategic recommendations.
• Partner with Risk Management, Internal Controls, and auditors to address compliance and risk needs.
• Collaborate with corporate functions, IT, country leadership, and Shared Services to sustain strong governance and high-quality master data.

5. Stakeholder Engagement

• Act as trusted advisor to senior business leaders globally.
• Lead global process councils, data governance committees, and communities of practice.

6. People Leadership & Capability Building

• Build and manage a global network of Regional Process Owners, Data Stewards, Local Data Leads, and SMEs.
• Foster a culture of stewardship, continuous improvement, innovation, and customer-centricity.

• Bachelor’s degree required; MBA/Master’s preferred.
• Preferred certifications: Lean Six Sigma Black Belt, PMP, ITIL, Data Governance/MDM.
• 15+ years in global process management, MDM, data governance, or transformation.
• Experience in multinational, matrixed organizations ($5B+ revenue).
• Expertise with ERP (SAP/Oracle), MDM platforms, BPM tools, automation (UiPath/Automation Anywhere), analytics (PowerBI, Celonis).

REQUIRED SKILLS

• Strategic process thinking linking data excellence to business outcomes
• Executive presence; ability to influence senior leadership
• Strong change leadership and communication across diverse cultures
• Data-driven decision making using KPIs and analytics
• Agility and resilience in fast-paced, ambiguous environments
• Customer-centric mindset
• High integrity and ethical standards

• Join a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry.
• Enjoy a flexible schedule and a hybrid work model.
• Access continuous learning opportunities through SGS University and Campus.
• Collaborate in a multinational environment with colleagues from various continents.
• Benefit from a comprehensive benefits platform.