McWane - Director of IT Operations

Who We Are……

At the McWane family of companies, we make ductile iron products, including pipe, valves, hydrants, fittings and plumbing products, and manufacture fire extinguishers, fire suppression systems and steel pressure vessels. McWane conducts business throughout North America and the world. Our major plants by industry include three pipe facilities, three valve and hydrant facilities, seven soil pipe and utility fittings facilities, three tank manufacturing facilities, and one fire suppression equipment facility. Headquartered in Birmingham, AL, we’ve made our operations safe, efficient, and compliant while preserving and creating thousands of well-paying American jobs. Our foundries produce products that last for generations. Since 1920, McWane’s ductile iron products have safely delivered clean water to countries around the world. When properly installed, ductile iron pipe can last for more than a century, reducing energy consumption and costs during its long, useful life.

What We Live By……

The McWane Way is a core philosophy outlined by the founder J.R. McWane in 1920. Today it encompasses Teamwork, Excellence, Leadership, Environment, Communication, Accountability, Safety and Trust. All team members at every level are expected to know and work by these principles, values, and behaviors. Most importantly, every team member is expected to be able to answer this question, “What does this mean for me?” This is the all-important question because behavior is the best evidence of a living principle. Every position is rooted in a culture that aligns with McWane’s eight guiding principles. Our unwavering commitment to the McWane Way ensures positive outcomes for both our company and the communities we serve. Join the McWane team on the journey to The McWane Way.

The McWane corporate office is seeking highly organized leader to help move the company forward. The Director of IT operations is a senior-level position that oversees the global helpdesk, application development, corporate office support, budget, service now, Change Management, mergers and acquisitions, and cloud governance. This postition will be based at our corporate headquarters in Birmingham, Alabama. 

Essential Functions: 

• Reposible for managing the global helpdesk through expanded use of ServiceNow creating metrics and deliverables to constantly improve on customer experience.
• Negotiating with vendors and contractors to procure and maintain IT equipment and services.
• Leading and supervising IT staff and providing guidance and training on IT change management best practices.
• Budget management of all aspects of the corporate IT department including forecasting, tracking and reporting.
• Manage global application development projects, vendors, and remote employees. Track project queue, hours, and billable costs.
• Monitoring and reporting on IT metrics, budgets, and projects.
• Maintains a culture of continuous improvement by managing long and short-term projects using approved tools.
• Manage ongoing and future mergers and acquisitions tasks. Perform due diligence tracking on acquisitions and respond to due diligence requests of divestitures.
• Strong written, oral, communication and facilitation skills.
• Works closely with others to promote cyber security initiatives.
• Fosters positive work relationships.
• Observes and enforces all company, human resources and safety policies, procedures, and rules.
• This role will report to the VP, CIO - Must keep VP, CIO, and other key managers abreast of significant issues or developments as appropriate.

Minimum Education Required: Bachelor’s degree in a technical IT degree, plus related experience (infrastructure, network engineering, network administration, programming, network architecture, etc.) is preferred; OR an equivalent combination of related education and/or experience is required.

Minimum Experience Required: At least 10 years of experience in IT management, preferably in a large and complex organization.

Minimum Knowledge, Skills and Abilities Required: Looking for a very organized leader to help move the company forward. Computer expert. Proficient with computer tools, online reporting software and computer programs (Microsoft Office Suite). Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, government regulations and company policies and procedure manuals. Ability to work with a diverse group of people and encourage and motivate people to take ownership and pride in their work. Ability to define problems, collect data, establish facts, and draw valid, unbiased conclusions. Ability to interpret a variety of technical instructions furnished in written, oral, mathematical, diagram or schedule form and deal with several abstract and concrete variables. Ability to work in a fast-paced, lean, global environment supporting multiple industries. Excellent problem-solving skills and must think strategically.

Professional certifications such as ITIL, PMP, MCSE, CCNA, PMI, CCNP, MCITP, SOC, CISSP, or CSI are not required, but preferred.

All your information will be kept confidential according to EEO guidelines.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.