MC POSTAL SERVICES PROCESSOR, TEAM LEADER

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care.  Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing.  Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won’t find a more vibrant place to work! 

Under direct supervision, performs as Team Leader monitoring and overseeing the daily work activities of collecting, delivering, sorting, distributing and dispatching incoming, outgoing and departmental mail, timely and accurately.

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Monitors the receipt of all incoming mail, interdepartmental mail, notices, and memoranda.
• Checks for accuracy of sorting according to appropriate destination and distribution to all hospital departments.
• Oversees the delivery of mail and provides essential information to staff and various medical systems departments.
• Ensures the checks and traces of improperly addressed mail for correction and return to originator.
• Monitors the sorting and weighting of outgoing mail to include affixing appropriate postage and transport to the United States post office as necessary.
• Oversees the postage meter count and ensures a check is issued to cover necessary postage fees as needed. Ensures petty cash balance is maintained.
• Ensures register and or certified mail packages and insured items are processed properly.
• With the help of the Manager establishes daily work schedules, assigns staff to perform specific functions, and ensures employees fill out time sheets properly.
• Assists or fill in for staff during peak work hours or staff shortages to ensure all assignments are completed. Also, provides oversight to receiving staff during absence of Manager and Receiving Team Leader.
• Attends in-service training programs as directed by supervisor.
• Communicates with Manager daily regarding all major activities and problems.

Education and Experience

• Completion of a tenth grade high school level of course work is required.
• Minimum of one year general work experience is required.

Knowledge, Skills and Abilities

• Ability to retrieve or deliver materials to various locations within the Medical System.
• Ability to operate basis support equipment for folding and cutting paper and sorting mail.
• Ability to stand/or walk for extended periods of time while picking up and delivering mail.
• Ability to lift up to 20 lbs. of cartons/boxes of (paper or mail), up to 20% of the time.
• Effective oral and written communication skills are necessary in being able to follow verbal and written instructions accurately and work with various hospital personnel.

Patient Safety

Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives.

• Takes action to correct observed risks to patient safety.
• Reports adverse events and near misses to appropriate management authority.
• Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.

All your information will be kept confidential according to EEO guidelines.

Compensation:

• Pay Range: $17.89 - $23.59
• Other Compensation (if applicable):
• Review the 2025-2026 UMMS Benefits Guide

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