Matching Analyst

Why Choose Bottomline?

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

The Role

We are looking for Matching Specialist to innovate, win, and grow with us in Portsmouth, NH or Remote if living in the U.S. and living in EST/CST time zones.

Candidates for this position must be authorized to work in the United States on a Full-Time/Permanent basis for any employer without restriction. Visa Sponsorships or Transfers will not be provided for this position.

As a Matching Specialist, you are responsible for providing support with data driven analytics and research that drives profitable growth of Paymode. Analyzing business data to make effective decisions to improve payment routing.  This dynamic person will be communicating with customers and conducting business research while leveraging a wide variety of public and private databases. 

Daily tasks may include but are not limited to the review of business information from clients to ensure we accurately understand and can match to a system of record. Accountability for accuracy in validating information, meeting critical deadlines, and other necessary services to ensure a high level of data accuracy and customer satisfaction. Individuals are encouraged to think creatively, identify, and address nuances, and make routine decisions.

How you’ll contribute:

• Communicate internally and externally to gather and confirm required information

• Analyze business data in support of intelligent payment routing by performing research and validating data accuracy and integrity

• Perform Research tasks in a fast-paced environment using a variety of internal and external tools to validate business information and mitigate operational risk

• Assist in developing ideas for improving existing database for efficient and effective use

• Develops and document new/modified processes and standards as the business and products evolve

• Reviews data to identify trends and opportunities within the network to drive revenue

• Build strong relationships with other teams to build collaboration and identify potential opportunities to improve efficiencies and process

If you have the attributes, skills, and experience listed below, we want to hear from you!

• 1+ year of experience in a Research/Analyst role is preferred

• Professional experience with Microsoft Suite Applications such as: TEAMS, Excel, Outlook, Word, etc. is preferred

• Experience with 3rd party tools such as: Lexis Nexis, Dun and Bradstreet, and other business validation tools is preferred (Not Required)

• Any formal or informal experience with Salesforce or similar CRM is helpful (Not Required)

• Excellent attention to detail, organizational, and critical thinking skills

• Appreciation for puzzles and problem solving. Tenacious to a fault.

• The ability to work independently as well as part of the team

• Adaptable Self-starter and self-starting abilities

• Someone who thrives in a fast-paced environment that rewards hard work and self-motivation

• Excellent verbal and written communication skills are required

• Strong experience navigating web portals, filtering, finding, etc.

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.