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Master Data Administrator (for Quality)

AbbVie

Heredia, Heredia Province, Costa Rica Hybrid permanent

Posted: March 4, 2026

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Quick Summary

Manage, create, and maintain material master files efficiently, ensuring accuracy and compliance with company policies and procedures.

Job Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Manage, create, and maintain material master data information in SAP and DSP (Data Steward Platform), ensuring the integrity, standardization, accuracy, and traceability of all global basic data that supports operations, compliance, and traceability of products. This includes entering and updating information related to materials, part numbers, BOMs, and other critical product attributes according to approved standards and workflows. The role is also responsible for the proper collection, analysis, and documentation of basic data and for efficient collaboration with related areas (Sales, Supply Chain, Finance) to support the approval, extension, update, and eventual discontinuation of materials in accordance with global processes and current regulations. Proactively promote continuous improvement, seeking efficiencies, automation, and quality in material master data processes, providing support to the business throughout the entire material lifecycle.

KEY RESPONSIBILITIES:

• Manages and updates material master data, ensuring integrity, standardization, quality, and traceability in regulated environments.
• Collects, validates, and documents material information, coordinating with key areas like Quality, Supply Chain, Finance, and Regulatory to ensure alignment with corporate procedures and regulations.
• Investigates and resolves issues with SAP/DSP master data efficiently, preventing impacts on operations, audits, or regulatory compliance.
• Supports the planning and execution of functional tests to ensure the correct integration and update of basic data in the systems.
• Analyzes data management metrics and KPIs, prepares audit reports, and proposes improvement or remediation actions as necessary.
• Executes corrective and preventive actions across the material data lifecycle (creation, update, extension, and deactivation), ensuring evidence required by internal and external regulations.
• Collaborates with national and global process stakeholders in continuous improvement projects, automation, and standardization of master data flows and nomenclatures.
• Ensures proper documentation, availability, and access to master records to meet audit and international regulatory requirements.
• Provides technical advice and support to internal users for proper master data management, aligning practices with the strategic objectives of the area and company.
• Ensures order and cleanliness in responsible areas according to the 5S methodology and meets quality objectives within the corresponding period.
• Ensures compliance with corporate and legal EHS requirements by observing internal policies and procedures and adopting necessary strategies, internal controls, communication, and training.

• EDUCATION

• Bachelor’s degree in Industrial Engineering, Informatics, Business Administration, or related field.
• B2+ English proficiency
• Certificate/diploma related to ERP systems. (desirable)

• EXPERIENCE

• 3+ years of operational experience with knowledge of Master Data, data governance, and related processes.
• Experience managing field interactions between SAP S/4HANA and DSP (Data Steward Platform) domains.
• Experience with quality systems and their relation to updates in Master Data systems.
• Medical industry experience is desirable.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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