Markets Strategy & Operations Manager

Spotify is seeking a Markets Strategy & Operations (MSO) function for the UK, Ireland, and Netherlands cluster. In this critical function, you will partner closely with the Managing Director UK/IE/NL, the MSO Europe, and the local leadership team to drive the execution of our 2026 strategic objectives.

The Market Strategy & Operations (MSO) function is accountable for steering the annual strategic planning cycle, conducting rigorous business analysis, owning the regional operating processes, and cultivating cross-functional collaboration by establishing robust relationships across the organization.

What You'll Do:
• Strategic Execution: Define, lead, and take ownership of critical cross-functional projects aligned with the 2026 local strategy.

• Performance Management: Lead the local business review cadence, including Quarterly Business Reviews (QBRs).

• Market Insight: Systematically monitor and analyze competitor activities to inform strategic decisions and uphold market awareness.

• Operational Oversight: Manage the tracking and reporting of regional budgets and strategic execution initiatives for the 2026 goals.

• Operating Cadence: Establish and drive the local operating rhythm, including setting agendas and facilitating local leadership meetings.

• Advisory & Strategy: Provide the Managing Director and functional leads with comprehensive insights and knowledge necessary to drive key decisions and define regional strategy.

• Stakeholder Representation: Serve as the embedded MSO representative for UK, IE, and NL within the Local Leads Team and the global MSO community.

Who You Are:
• A proven, inquisitive, and analytical mindset.

• A highly collaborative, anticipatory, and forward-thinking approach to partnership.

• A pragmatic and results-driven disposition, capable of diving into operational and strategic details.

• Proficiency in English, both written and verbal.

• Comfortable maintaining a consistent presence in our London office.

• Developing a deep, comprehensive understanding of regional operational dynamics within Spotify.

• Sharpening critical analytical, strategic, and interpersonal capabilities.

• Establishing a robust professional network across key markets and central functions (e.g. Growth, Marketing, Performance Marketing, Central Strategy & Operations).

Where You'll Be:
• This role is based in London.

• We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.