Marketplace Sales Manager

Takealot.com is South Africa’s leading online retailer. We’re a young, dynamic, hyper-growth company looking for smart, enquiring minds to join us. Takealot.com offers a great work environment where boredom is rare, as long as you’re prepared for a challenge and want to build something great.

Our Marketplace is recruiting a sales manager to lead our seller acquisition, onboarding and seller account Management teams. The Marketplace Sales Manager reports to the Head of Marketplace based in Cape Town.

Purpose of the role:

Responsible for driving the growth, retention, and optimization of the marketplace business on Takealot, South Africa’s largest online marketplace. This role encompasses the management of Business Development, Seller Onboarding, Account Management, and Merchandising & Promotions teams. Additionally, the role involves developing innovative programs and frameworks to strengthen seller relationships, grow marketplace presence across categories and geographic boundaries, and align the sales team with evolving business needs.

Your responsibilities will include:

Strategic Team Leadership and Operations

• Oversee and integrate the operations of Business Development, Seller Onboarding, Account Management, and Merchandising & Promotions teams.

• Provide visionary leadership to a multidisciplinary team, ensuring alignment with the overarching business strategy.

• Develop and implement targeted training programs to upskill the sales team and align their skill set with dynamic business requirements.

• Business Development and Marketplace Expansion

• Close high-impact deals with prominent retailers and brands.

• Identify and develop the emerging categories by signing key partnerships and coordinating launch with an internal team.

Seller Retention and Growth Initiatives

• Design and implement creative strategies to drive seller and brand growth and retention in-line with the business strategy.

• Promotions, Merchandising and Revenue Optimization

• Direct the Merchandising & Promotions team to optimize promotion planning and execution in line with seasonal campaigns and marketplace priorities.

• Collaborate across teams to enhance revenue optimization strategies through planned merchandising campaigns and tailored promotional efforts.

• Stakeholder Collaboration

• Foster productive partnerships with cross-functional teams such as Marketing, Operations, and Technical Development to deliver end-to-end improvements in seller and customer experiences.

• Act as the primary liaison between sellers and internal stakeholders to ensure seamless marketplace operations.

Qualifications and Experience

• Bachelor’s degree in economics, Business Administration, or similar field. Advanced degrees are advantageous.

• A minimum of 7 years’ experience in e-commerce, marketplace management, or related fields.

Skills, Knowledge and Abilities

• Demonstrated success in managing multidisciplinary teams and growing business units.

• Proven track record in closing high-profile deals and developing new revenue channels.

• Strong analytical mindset with a passion for leveraging data to inform meaningful strategies.

• Proficiency in creating programs and frameworks that drive business growth, improve engagement, and enhance operational efficiencies.

• Exceptional ability to establish long-term, value-centric partnerships.

• Proactive and adaptable, with a strong focus on innovative strategies for marketplace scalability.

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.

• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.

• We are short on ego and high on output.

• We are doers and not only thinkers, its all in the execution after all.

• We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

• is forthright but respectful

• is an expert at doing, who can not only design but also execute

• is analytical, able to use data to make decisions

• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours

• is passionate about the potential of e-commerce and delivering a world-class customer experience

• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster

• is able to think about problems from a business perspective using technical and product input

• is curious and challenge the status quo

• is innovative and enjoys iteration

• is collaborative

• will be at the cutting edge of developing new concepts for takealot.com.

• thinks like an owner of the business.

• is SMART, has INTEGRITY and is HARDWORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.