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Marketplace Associate

Carwow

London, United Kingdom Remote permanent

Posted: March 25, 2026

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Quick Summary

We are seeking an experienced Marketplace Associate to join our team in London, UK. The ideal candidate will be responsible for providing excellent customer service, managing sales and marketing efforts, and ensuring seamless customer experience.

Job Description

Our mission

To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head.

What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought through our platform, while £1.8bn of cars were listed for sale through our Sell My Car service.

In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350 million.

And we’re a long way from done!

Your mission

Reporting to the Head of Marketplace, the Marketplace Associate is a critical and highly visible position, vital to maintaining a healthy and growing marketplace. You will collaborate closely with senior leaders and various functions across the business. Your primary responsibility will be to drive our weekly and monthly business performance cadence, quickly identifying negative trends and growth opportunities, diagnosing their root causes, and translating these into actionable insights and strategic recommendations for the GYC leadership team. This is a fantastic opportunity for driven and ambitious individuals to play a key role in accelerating the growth of our business.

Key Responsibilities

• Marketplace Health: Work with all the Get Your Car (GYC) teams to identify areas for continued efficiency, being ruthlessly focused on flagging underperforming areas and holding teams to account. Contribute to the development of key tactical levers, and initiating projects to improve marketplace health at a broad scale, across our New and Used car marketplace

• Performance Monitoring & Reporting: Becoming the internal expert on GYC with accountability for monitoring and reporting on day-to-day trading and forecasting, working cross-functionally to identify metrics that are off track, diagnosing the issues, and surfacing these to drive actions that get performance back on track. Prepare and lead weekly trading meetings, distilling complex information into clear, prioritised actions, following up on impact of actions and creating a framework that allows us to pull the right levers based on the insights we have available

• Marketing: Feed market-specific insights back into marketing discussions, leading analysis to highlight opportunities and threats, and act upon the team’s findings. Proactively partner with the marketing team to determine what levers to pull to drive sustainable growth in our marketplace

• Analytics: Act as a close partner to our Data Science & Analytics team to share learnings and partner on more detailed or complex analysis. Use your understanding of business performance to feed into weekly priority planning to ensure we’re focused on the highest value topics

Key Requirements

• Proactivity and curiosity, along with a drive to succeed, learn and develop

• Very strong communication skills, both verbal and written

• Experience working in an analytical role alongside strong commercial acumen; you can pull narratives from complex data and infer second-order implications

• Demonstrated ability to lead cross-functional, strategic actions, initiatives and projects

• Strong bias for action and experience solving complex, unstructured problems

• Passion for data analysis and natural aptitude for problem-solving, with the ability to mould this output into a clear storyline

• Basic SQL skills with a willingness to develop

• Advanced Excel

Interview Process

• Talent Screening

• Hiring Manager Interview

• Business Case Presentation

• Values Interview

What’s In It For You?

• 💸 Competitive comp package

• 🌴 28 days' holiday increasing to 35 with length of service, plus extras for house moves, weddings and more!

• 📈 Employee-friendly share options

• ❤️‍🩹 Private healthcare insurance

• 💚 Monthly coaching sessions with Spill - our mental wellbeing partner

• 👪 Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies

• 🧒🏽 Bubble childcare support and discounted nanny fees for little ones

• 🏖️ 'Work from abroad for a month' annual scheme

• 🧠 Generous learning and development budget

• 🖥️ £500/€550 home office budget

Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

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