Marketing Tools Expert

About Us

Global Tech Markets’ mission is to help organizations grow, evolve, and thrive. By integrating modern technology with the best people, we drive businesses forward in sustainable and smart ways. We do this by offering a range of specialist services, from which our partners can pick and choose depending on their needs.

Our range of expert services have been crafted to help businesses modernize and thrive at any point in their journey. Whether they’re just starting out and need a hand, or have a huge project in the pipeline, we’re here to guide them and do the heavy lifting where needed. Our range of services includes support, sales, VIP, CRM, Payments, Payouts, Anti-fraud, Risk Management, and more.

Our values center on providing our assistance in a friendly and human fashion, cutting out the corporate tape to deliver a practical and holistic service. We build trust, and value long-term partnerships that allow our customers, and our team to grow together.

We are looking for a motivated professional who wants to join our CRM Team as Marketing Tools Expert.

Responsibilities:

Monitor and maintain domain reputation and email deliverability metrics.

Collaborate with external teams and third parties to ensure all sending infrastructure is properly configured and compliant with technical standards.

Monitor, audit, and continuously improve communication templates, including emails, popups, push *notifications, and more, to ensure consistency, engagement, and alignment with brand guidelines.

Support the procurement and evaluation of new marketing technology solutions.

Lead the rollout of new CRM features, ensuring proper requirement gathering, documentation, testing, and communication of changes to the wider team.

Troubleshoot marketing tools issues, providing solutions or escalating them to technical teams/vendors when needed.

Own training initiatives, delivering onboarding sessions and tutorials for CRM specialists and marketers.

Create self-service capabilities that enable teams to operate more independently.

Manage access control and ensure that employees within the CRM unit have the appropriate permissions across all marketing systems.

Collaborate with BI teams to expand reporting capabilities, ensuring marketing has access to accurate, actionable performance insights.

Keeping up-to-date with the latest marketing trends, tools, and technologies to maintain a competitive edge.

Requirements:

Experience with IP/domain warming, sender reputation management, and inbox placement strategies.

Understanding of DNS records, SPF, DKIM, DMARC, BIMI, and email authentication frameworks.

Strong project management skills, including planning, prioritization, and execution in a fast-paced environment.

Practical experience with CRM or marketing automation platforms.

Analytical thinking and troubleshooting skills.

Excellent communication skills.

HTML/CSS familiarity.

What to expect from us:

Competitive remuneration package and social benefits;

Food vouchers

Special occasion gift vouchers, Newborn bonus;

Health Insurance from the first month.

Discount on Multisport / CoolFit cards.

20 days annual leave;

Free snacks and beverages in the office and Happy Hour on Fridays.

Friendly environment with colleagues ready to share their experience.

Challenging and interesting projects.

Team-building events and activities;

Great location in Sofia - Office X, blvd 51 Cherni Vrah, next to Mall Paradise.

If you are interested, please send us CV in English.

All applications will of course be treated with the strictest confidentiality.

Only the short-listed candidates will be contacted!