Marketing Template Coordinator

About Us
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals. HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact
Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Learn more about us on our YouTube Channel or Blog Posts.

Who You Are: You are a detail oriented and highly organized professional who thrives on bringing order, consistency, and world class design to digital content. You understand the value of templates as a core driver of product adoption and customer success and why their tailored quality is paramount. You enjoy managing both the creative and operational sides of template development, from concept and design to implementation within the app.

You take pride in ensuring every template meets high creative standards, functionally appropriate, and aligned with brand guidelines. You are comfortable collaborating across multiple teams and translating their needs into scalable resources. You have a natural eye for design, a mind for structure, and the persistence to maintain a template library that is relevant and easy to use.

You are equally energized by the operational side of template management and the creative opportunities it offers to improve user experience for millions of customers around the globe. You see templates as both a product and a strategy, and you understand their impact on customer onboarding, retention, and long term engagement.

What You’ll Be Doing: :
• Maintain and update the HighLevel template library, ensuring assets are current, functional, and consistent with brand design standards.
• Implement and oversee a consistent taxonomy, naming conventions, and tagging system for easy organization and retrieval.
• Archive outdated templates and manage version control for all active assets.
• Collaborate with product marketing, development teams, and third party contractors to create and adapt templates for campaigns, workflows, funnels, websites, digital ads, and other assets for specific industries.
• Customize templates for specific business types, customer segments, and use cases to be consistent with modern industry standards.
• Optimize templates for performance, usability, and delightful design.
• Conduct quality assurance testing on templates to ensure functionality, formatting, and compatibility across devices.
• Ensure templates comply with legal requirements, accessibility guidelines, and brand policies.
• Monitor template performance metrics and gather user feedback to guide continuous improvement.

What You’ll Bring::
• Experience in graphic design, digital marketing, or a related field.
• Familiarity with HighLevel or similar marketing automation and CRM platforms.
• Understanding of modern digital marketing principles and best practices.
• Strong organizational and project management skills with the ability to manage multiple tasks and prioritize their importance.
• Proficiency with Figma, Canva, and Adobe creative products.
• Proficiency in HTML and CSS Commitment to quality and meticulous attention to detail.

Experience/Education/Certifications Required::
• Experience working in a software as a service or digital marketing environment.
• Understanding of user experience and interface best practices.
• Ability to interpret performance metrics and translate insights into actionable changes.
• Experience marketing in a wide variety of local business and professional services.

Why HighLevel?:
• High-growth company with a devoted user base and a huge market opportunity.
• A unique chance to shape not just product marketing, but also education and certification strategy.
• Collaborative team culture.
• Smart, passionate colleagues and room to lead.

Equal Employment Opportunity Information:

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.