Marketing & Promotions Associate - UAE National

Why Deliveroo?

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges, and an enormous opportunity ahead of us.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We're a technology-driven company at the forefront of the most expanding industry in the world, so join us for the ride.

The Marketing Associate at Deliveroo is responsible for executing the marketing strategies and initiatives of new verticals (grocery and retail), Deliveroo Plus, partnerships and new customer promotions. The role involves execution and analysis for joint business partners and managing the new customer promotion calendar and Plus promotions.

Promotions

• New customer acquisition: Submits campaign briefs and T&Cs for monthly new customer promotion strategy mechanic to increase incremental NC’s to the platform

• Manages the new to vertical customer promotion calendar (1T): promotional management from set up of promotions to spend tracking

• Plus promotions: promotional management from set up of promotions to spend tracking

• Partner promotions: promotional management from set up of promotions to promotion adoption analysis

• Brief customer care on all promotions and help resolve issues if and when they arise

Deliveroo Plus

• Be the in-market point of contact and collaborate with the central Deliveroo Plus team to ensure a smooth launch of Plus campaigns

• Undertake monthly competitor analysis

• Plus promotions: promotional management from set up of promotions to spend tracking to drive new vertical adoption and add customer value

Partnerships

• Partner promotions: promotional management from set up of promotions to promotion adoption analysis

• PO management for partner campaigns

• Partner / Deliveroo Plus Silver campaigns: send briefs to the central Plus team and manage customer care queries for all partners

Cross-functional and Team Collaboration:

• Work closely with cross-functional teams including product, operations, and finance to align marketing campaigns

• Foster a collaborative and innovative work environment to drive marketing excellence

• Collaboration with CRM, digital media, brand and the studio team to develop strong marketing plans and creative execution

Qualifications, Education & Experience:

• 1-3 years’ experience in Marketing

• Experience to work in complex work structures

• Experience in managing campaigns operationally

• Fluent written and spoken Arabic is essential, plus a good standard of English.

• Must have UAE passport & Family book (Khulasat Al Qaid).

Skills & Competencies:

• Consumer-centric and data-driven mindset

• Stay on top of the market and competition

• Flexibility and ability to work in a fast-paced environment

• Project management and coordination with other members of the team/department

Benefits and Diversity:

• 25 days Annual Leave

• Medical insurance

• Free Deliveroo Plus - free delivery and access to special offers

• Maternity & Paternity benefits

• End-of-year parties and regular social events

• An extremely fun team to work with!

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer many great benefits in areas including health, family, finance, community, convenience, growth, time away, and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion, or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing startups around.