Marketing Operations Producer

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health

About the Role

Solace is looking for a Marketing Operations Producer to own the coordination and execution of our creative marketing work, ensuring ideas move smoothly from prioritization and briefs through production and final delivery. This role sits on the Integrated Marketing team, ensuring strong ideas turn into high-quality work that ships on time, on budget, and are catalogued and labeled correctly with usage and licensing details.

You will own the day-to-day coordination of creative projects across video, design, and copy, working closely with Integrated Marketing, Creative, Brand, Performance, Lifecycle, and Partnerships. You will bring structure to timelines, clarity to workflows, and consistency to how assets are organized, managed, and shared, enabling the broader marketing team to do their best work.

This role is a great fit for someone who is highly organized, process-minded, fluent in creative production, and comfortable juggling multiple projects in fast-moving environments. If you enjoy working cross-functionally and being a steady, reliable force behind creative execution, you will feel right at home at Solace.

About Solace

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.

We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our U.S.-based team is lean, mission-driven, and growing quickly.

Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.

Read more in our Wall Street Journal funding announcement here.

What You’ll Do

Creative Production & Project Management

• Own creative intake, capacity tracking, and timelines, milestones, dependencies, invoices and approvals across creative projects utilizing project management tools such as Linear.

• Serve as a central point of coordination to keep projects aligned and moving forward, and bring consistency and clarity to how creative work moves through the organization.

• Proactively identify risks, gaps, or blockers and work with partners to resolve them, coordinating timelines and deliverables with internal editors, motion designers, freelancers, and external vendors.

• Ensure creative deliverables are completed on time and meet quality and brand standards, technical specifications and accessibility requirements by owning and formalizing the QA process.

• Support and manage video and multimedia production workflows from shoots, edits, reviews, exports, through to final delivery.

• Own freelancer coordination for video and multimedia projects, including onboarding, timelines, and feedback cycles.

Asset Organization & Management

• Own the organization and documentation of final creative assets across tools like Drive, Figma, LucidLink, Notion, Linear, etc.

• Ensure assets are properly labeled, versioned, QA’d and easy for teams to find and reuse.

• Partner with Integrated Marketing and Performance to ensure teams know what creative exists and how it can be used.

What You Bring

• 3-4+ years of experience in creative production, project management, or marketing operations, managing internal and external creatives.

• Experience managing creative workflows across video, design, and copy.

• Strong organizational skills and comfort managing multiple projects at once.

• Experience with project management tools; familiarity with Linear is a plus.

• Strong interpersonal and communication skills, with the ability to build trust and alignment across cross-functional partners.

• Comfort working in ambiguous, fast-moving environments where priorities may shift.

• Strong attention to detail, follow-through, and a sense of ownership.

• A collaborative mindset and enthusiasm for working across teams.

Why This Role Matters

This role plays a critical part in how Solace brings its brand and campaigns to life. By bringing structure, clarity, and consistency to creative execution, the Creative Marketing Producer enables stronger collaboration, faster execution, and high-quality creative across every channel where Solace shows up.

Applicants must be based in the United States.

Up for the Challenge?

We look forward to meeting you.

Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to [email protected] or [email protected].