Marketing Operations Manager

Who We Are

Pindrop is redefining trust in the digital age. Our patented voice, and video authentication, fraud detection, and deepfake detection technologies protect some of the world’s largest banks, insurers, retailers, and healthcare leaders. As AI-driven threats evolve in the form of synthetic voices, deepfakes, face swapping and more, our solutions stay ahead, helping ensure that the real human and the right human are recognized.

Pindrop is trusted by Fortune 500 enterprises to secure voice interactions, and with $100M ARR we’re entering our next phase of innovation and growth, backed by world-class investors including Andreessen Horowitz, IVP, and CapitalG.

Who We Are

Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we believe the human voice is one of the most powerful—and vulnerable—personal identifiers. As fraud grows increasingly sophisticated, including the rise of deepfakes, we are leading the industry in voice authentication, fraud prevention, and deepfake detection.

Our mission is to deliver seamless, secure digital experiences that protect the most personal aspect of identity: the human voice. Guided by our values of Innovation, Customer Advocacy, Excellence, and Impact, we are building both a safer digital ecosystem and a collaborative, supportive workplace where every contribution matters.

Headquartered in Atlanta, GA, Pindrop is backed by world-class investors including Andreessen Horowitz, IVP, and CapitalG.

What You’ll Do

Marketing Technology Stack & Systems Management

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Own, administer, and optimize our marketing automation platform (Pardot) and its integration with Salesforce CRM

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Manage and troubleshoot integrations across the marketing tech stack, including SalesLoft, ZoomInfo, LeanData, Google Analytics, and Smartsheet

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Ensure data accuracy, integrity, security, and compliance across all platforms

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Administer user permissions and support adherence to data privacy regulations

Lead Management & Attribution

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Design and maintain lead scoring, routing, and nurturing workflows to optimize Sales handoff

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Ensure accurate MQL tracking, reporting, and data hygiene within Salesforce

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Own and evolve attribution models to measure and improve campaign performance and ROI

Reporting & Analytics

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Build, automate, and maintain marketing dashboards and reports in Salesforce, Google Analytics, and related tools

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Deliver actionable insights into lead conversion, campaign effectiveness, and pipeline impact

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Continuously evaluate and refine KPIs to improve forecasting, visibility, and decision-making

Campaign Execution & Optimization

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Support campaign execution by ensuring proper setup of automation workflows, nurture programs, and landing pages

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Maintain campaign data accuracy, including UTMs, conversion tracking, and attribution tagging

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Implement and manage A/B testing frameworks to optimize engagement and conversion rates

Cross-Functional Collaboration & Process Improvement

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Partner closely with Sales, Customer Success, and Revenue Operations to align processes, reporting, and lead flow

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Train and support internal teams on marketing tools, analytics, and best practices

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Identify opportunities to automate and scale workflows for increased efficiency

Who You Are

You bring a strategic mindset and thrive at the intersection of technology, data, and collaboration. You’re comfortable owning systems end-to-end while working cross-functionally to drive alignment and results.

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You remain resilient in the face of ambiguity, change, and challenge

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You’re optimistic and naturally turn problems into solutions

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You’re resourceful, curious, and eager to learn new tools or approaches

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You take accountability seriously—under-promise, over-deliver, and follow through

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You’re adaptable, nimble, and able to balance detail with the bigger picture

Your Skill Set

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3+ years of experience in Marketing Operations, preferably in B2B SaaS, cybersecurity, or a related industry

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Hands-on experience with Salesforce, Pardot (or similar marketing automation platforms), and marketing analytics tools

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Strong understanding of lead management, attribution modeling, and data governance best practices

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Proficiency with Google Analytics, Salesforce reporting, Smartsheet, and campaign tracking tools

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Strong analytical skills with a passion for turning data into insights

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Ability to work independently, manage multiple priorities, and proactively solve problems in a fast-paced environment

What’s in It for You

As a Pindropper, you’ll join a rapidly growing company making technology more human through the power of voice. You’ll collaborate with talented, driven teammates who care deeply about impact—while still enjoying the journey together through team events, wellness initiatives, and meaningful time to recharge.

We are seeking a hands-on, data-driven Marketing Operations Manager to join our Revenue Operations team. In this role, you’ll be the go-to expert for marketing automation, CRM integrations, campaign tracking, and performance analytics—playing a critical role in scaling our marketing and revenue engine.

What We Offer

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Competitive compensation, including equity for all employees

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Base salary range: $115,000 – $140,000 (final offers consider experience, skills, scope, and market factors)

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Unlimited Paid Time Off (PTO)

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Generous health plans, including one employer-paid employee-only option

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Best-in-class HSA employer contribution

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Vision and dental coverage for you and your family

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Employer-paid life and disability insurance with supplemental options

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Paid parental leave for all parents (birth, adoptive, and foster)

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One year of diaper delivery for new Pindroplets

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Identity protection through Norton LifeLock

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Monthly phone and internet allowance

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One-time home office stipend

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Remote-first work environment

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Company holidays

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Annual professional development and learning stipend

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Choice of Apple MacBook Pro

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401(k) plan with competitive employer match

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Wellness program including EAP and 24/7 telemedicine

Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer.

US Base Pay Range
$110,000—$140,000 USD

What we live by

At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:

• Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.

• Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion. We are champions for our customers, and our customers become our champions, creating a universal commitment to one another.

• Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.

• Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together.

• Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.