Marketing Operations Manager

What We Do

Rillet serves finance teams. Our customers are the financial brains of their companies. Our job is to help them run the numbers with impossible speed, accuracy, and insight.

Rillet is an AI-native ERP that can drive a zero-day close. We are different because of our unified source-of-truth data model, hundreds of best-in-class native integrations (Stripe, Ramp, Salesforce, etc), automated & auditable workflows, multi-entity consolidation, and quickly expanding army of specialized AI agents (e.g., accrual, audit, P&L flux, board decks, etc). These earn us a consistently perfect customer satisfaction score. High-growth AI customers like Windsurf, Postscript, and Finch love our ship velocity, because their financial stack needs to scale as quickly as they do.

This huge market is ours to take. We have raised $100M from leading investors (including Sequoia, a16z, Iconiq, Oak HC/FT, and First Round) to help everyone run their numbers at the speed of AI.

Who We Are

Rillet’s pace is not for everyone. Intelligence is table stakes. To succeed here, you need extreme speed, agency, and flexibility.

Successful Rilleteers do not wait for assignments. They internalize a mission, design a strategy, and bring back results that are better, faster, and more creative than a manager could have asked for.

Work revolves around our customers. Successful Rilleteers are energized by delivering the most important things, even those that weren’t in the original plan.

In this role, you do not need to be an accountant. But you do need to appreciate the value that our customers can create for their own company when we equip them with the perfect financial tools. Successful Rilleteers love powering the financial core of the world’s fastest-growing companies.

Who We Need

We're looking for a Marketing Operations Manager to build the infrastructure that powers Rillet's GTM motion. You'll own the marketing technology stack, data architecture, and operational workflows that enable our demand generation, content, and product marketing teams to execute at the speed our business demands. This role requires equal parts strategic thinking and hands-on execution, you'll evaluate what we have, design what we need, and build systems that scale.

We're looking for teammates who value in-person collaboration and are within commutable distance of our NYC or San Francisco offices (or willing to relocate). Team members are required to work in-office Tuesdays and Thursdays, plus one additional flexible in-office day. Certain roles may require additional in-office time based on function.

What You'll Do

Build scalable marketing infrastructure

• Own and optimize our marketing tech stack (ie. HubSpot, Salesforce, HockeyStack, Unify, Clay, Zapier, and integrations across the stack)

• Design and implement lead management processes including routing, scoring, and lifecycle stage definitions

• Build attribution models and reporting frameworks that connect marketing activities to pipeline and revenue

Enable data-driven decision making

• Create dashboards and reporting that provide real-time visibility into campaign performance, funnel metrics, and ROI

• Partner with BizOps and RevOps to ensure consistent data standards and reporting across GTM teams

• Identify gaps in our data infrastructure and implement solutions that improve tracking and measurement

Drive operational excellence

• Manage campaign operations including list management, segmentation, and email deployment workflows

• Establish processes and documentation that enable the marketing team to move faster without breaking things

• Collaborate closely with demand generation, content, and product marketing to translate strategy into scalable execution

Scale for the future

• Evaluate current tools and processes against best practices and future needs

• Recommend and implement new technologies or workflows as we scale

• Build the foundation for a world-class marketing operations function

What We're Looking For

Must-haves:

• 4+ years of marketing operations experience in B2B SaaS, preferably at a high-growth startup

• Expert-level proficiency in HubSpot and Salesforce, including custom object management, workflow automation, and reporting

• Strong understanding of marketing funnel metrics, attribution models, and how marketing drives revenue

• Experience designing and implementing lead management processes (scoring, routing, lifecycle stages)

• Analytical mindset with ability to translate business requirements into technical solutions

• Excitement about building systems from the ground up and owning outcomes

Nice-to-haves:

• Experience with data warehouses and visualization tools (Tableau, Looker, etc.)

• Familiarity with sales engagement tools (e.g. Unify) and data enrichment platforms (e.g. Clay, HockeyStack)

• Understanding of digital marketing best practices across paid media, SEO, social, and content

• Experience with workflow automation tools like Zapier to connect disparate systems

• Experience marketing to finance and accounting buyers or in fintech/vertical SaaS

• SQL or other data querying skills

Working style:

• Extreme agency and bias toward action—you don't wait for perfect requirements, you figure it out

• Comfort with ambiguity and changing priorities (our fastest-growing customers move fast; so do we)

• Collaborative mindset with ability to work across marketing, sales, and operations teams

• Detail-oriented without losing sight of the bigger picture

Life at Rillet:

• Competitive Pay & Benefits: Backed by world-class investors, we offer strong salaries plus equity so you share in our success. We've got you covered with top-tier health and dental insurance, premiums partially or fully covered for you, plus 90% coverage for dependents.

• Room to Grow: We're building a team of ambitious, high-performing people who will grow with the company. As Rillet scales, so will your role, responsibilities, and compensation.

• Flexibility That Works: Take the time you need with flexible PTO and 9 company-wide holidays. We value both the flexibility of remote and hybrid work and the creativity and energy that comes from in-person collaboration at our hubs in San Francisco, NYC, and Barcelona.

• Build Real Connections: Great work happens when people connect. Join us for team offsites in incredible locations, our team has bonded everywhere from New York and San Francisco to Toronto, Italy, France, and beyond.