Marketing Operations Manager

✨ Be Part of SAVii: Empowering Change & Transforming Lives! 🌍

About SAVii

At SAVii, we’re on a mission to revolutionize the employee wellness landscape. Since our founding in 2017 as SAVii PH, we’ve been changing the way employee benefits work by providing 360° salary-linked wellness services in emerging markets like the Philippines and India. Our platform empowers HR leaders to support their teams’ financial wellness, both personally and professionally. As the leaders in the Philippines, we’re now expanding, and we’re looking for passionate individuals to join us! 🚀

Are you ready to be part of something that’s changing lives? 💡

Our Culture: Empowering You to Thrive

At SAVii, people are at the heart of everything we do. We believe in the power of individuality and the strength of a team that values each person's unique perspective. As a remote-first organization, we trust you to work where you’re most productive and happiest. We’re all about flexibility and work-life harmony, so you can focus on what matters most, whether that’s your career growth or personal well-being. 💡

We foster a culture of collaboration, respect, and continuous growth, where every voice is heard and every idea is valued. We know that our success comes from embracing diversity, and we welcome all the different backgrounds, talents, and experiences that each team member brings. Together, we’re not just achieving

goals—we’re transforming lives and making a meaningful impact every day. 🌍

We work fast, execute faster, and challenge ourselves to constantly evolve. SAViiers are encouraged to take bold steps, learn from every experience, and push the limits of what's possible. Bring your whole self to work, because we believe that’s how the best ideas happen and how we’ll continue to lead in the employee wellness space. 💫

Job Purpose

The Marketing Operations Manager is responsible for managing the day-to-day operational functions of the department. This role ensures the seamless coordination of campaigns, efficient use of resources, and implementation of processes that support execution, tracking, and reporting across the department.

Your Impact: What You’ll Do:
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Operational Execution

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Run daily workflows and maintain the department’s tools and process trackers

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Coordinate directly with internal teams to resolve execution issues and remove blockers

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Review outputs from Specialists to ensure accuracy, timely task completion, and policy compliance

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Track and process requests for printed materials and giveaways for campaign or field use, and oversee the fulfillment of rewards processing

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Manage the onboarding/offboarding processes to ensure tool access and process integration

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Act as the point person between marketing operations, internal units, and other departments

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Workforce Management and Planning

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Manage metrics used to measure weekly production capacity and output quality assessment

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Reports on trends, congestion risks, and team bandwidth

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Track and review overtime usage, analyze root causes, and prepare monthly reports for HR

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Project Management

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Oversee all aspects of Project Management from initiation to closure, ensuring a timely and successful delivery, and managing resources efficiently

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Establish clear project objectives, scope, and impact measurement criteria, diligently monitoring ongoing progress

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Effective and transparent communications ensuring the flow of information to all stakeholders, both internally and externally, involved in the project

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Manage the department’s project tracking tool (Jira) by ensuring all data and records are accurate, up to date, and consistently maintained

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Build and maintain dashboards and trackers that give stakeholders real-time project visibility

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Insurance Operations

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Oversee the end-to-end insurance operations process, ensuring accurate data consolidation, timely endorsement submissions, and proper invoice and claim processing execution by the assigned specialist

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Identify areas in the process to simplify or scale, and implement approved improvements

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Budget Tracking and Reporting

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Oversee the marketing financial tracker, ensuring timely consolidation and validation of data submitted by stakeholders and executed by the assigned specialist

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Handle budget forecasting for all live events (e.g., launches, onsite engagements, webinars), in collaboration with the business units

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Review and validate financial reports and forecasts

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Collaborate with Finance on department budget tracking

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Vendor Management

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Manage vendor engagements and oversee contract compliance and renewals

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Audit vendor performance and optimize engagements

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Maintain clean records of vendor engagement and payment schedules

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ISO Documentation and Audit Readiness

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Maintain accurate documentation of all operational processes in line with ISO requirements

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Prepare records needed for internal and external audits

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Work with support specialists to ensure proper naming conventions, file storage, and compliance protocols

What We’re Looking For: Skills & Experience::
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Bachelor’s degree in Marketing, Business Administration, Operations Management, or a related field

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3+ years of experience in marketing operations, project coordination, or financial reporting within a marketing team

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Strong leadership and supervisory experience preferred

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Strong organizational, prioritization, and interpersonal skills, with the ability to lead diverse project teams to completion

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Strong understanding of project management methodologies, with a willingness to challenge existing processes, and displaying initiative and adaptability under pressure

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Strong proficiency in project management tools (e.g., Jira, Asana, Airtable) and data reporting tools (e.g., Google Sheets, Looker Studio)

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Familiarity with ISO standards and experience supporting audit readiness is a plus

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Excellent analytical, organizational, and cross-functional communication skills

Why Join SAVii?

When you join SAVii, you're joining a company where you matter. Your work will have a direct impact on employees' lives through financial wellness, and you’ll be part of a team that encourages personal growth and professional development. We offer flexible benefits designed to support you in both your work and personal life.

Ready to make a real difference?

Our Commitment to Diversity & Inclusion

At SAVii, diversity and inclusion aren’t just words—they’re the foundation of everything we do. 🌈 We’re proud to be an Equal Opportunity Employer, and we welcome individuals from all walks of life. We believe a mix of backgrounds, ideas, and experiences fuels innovation, and we are stronger because of it.

We strongly encourage candidates from diverse backgrounds to apply. We’re here to ensure that every voice is heard. 🎉

💡 Convinced You’re the Perfect Fit? Let’s Make It Happen!

We’re looking for bold thinkers, problem solvers, and passionate individuals who want to be part of something transformative. If you’re excited to help us change lives, grow in a fast-paced environment, and be part of a collaborative team, we want to hear from you!

Apply Now and let’s transform lives—together! 🌟