Marketing Executive

• Hiring Manager: Lou Brand, Customer Marketing Lead
• Recruiter: Luke de Pledge - [email protected]
• Hours: 37.5 hours per week
• Location: Colindale, North London/ Farringdon, Central London with hybrid working
• Earliest closing date: 25th March 2026

Click here for support on your internal application. 

Hello UW team member!

Developing your career at UW is something we feel passionately about so we're delighted that you're exploring opportunities across the business. 

If you're interested in the below role, please ensure you've reviewed our internal application criteria and spoken to your line manager.

Please note we require you to meet the qualification/experience requirements below to be considered for this role.

We Put People First. It's All About You

It’s all about you. We are looking for a highly organised individual with a customer-first mindset and a creative eye for copy and design. You should be someone who takes the initiative, builds inclusive relationships with stakeholders, and thrives in a fast-paced environment.

We deliver progress.

What you’ll do and how you will make an impact:

• Campaign Delivery: You will create and maintain multi-channel content (email, letter, SMS, and app) to ensure accuracy and optimisation.

• Brief Coordination: You'll work with cross-functional teams to align customer journeys with service updates and campaigns.

• Platform Expertise: You will become the team expert for our content creation platforms, driving internal efficiency.

• Performance Monitoring: You will flag and investigate reporting anomalies to ensure data integrity.

• Compliance Assurance: You’ll ensure all communications meet legal and regulatory requirements to protect our customers.

• Workflow Management: You will manage day-to-day requests and support the team in triaging tasks against the broader roadmap.

• Internal Visibility: You will showcase campaign results and visibility to internal audiences at all levels.

We put people first.

It’s all about you. We are looking for a highly organised individual with a customer-first mindset and a creative eye for copy and design. You should be someone who takes the initiative, builds inclusive relationships with stakeholders, and thrives in a fast-paced environment.

To be successful in this role, you will bring:

• Marketing Experience: Prior experience in a marketing environment with a drive to grow your skillset.

• Content Creation: Experience or aptitude for creating accurate content across digital and offline channels.

• Technical Proficiency: A desire to master platforms like Knak (email building) and Asana (project management).

• Attention to Detail: Exceptional focus on accuracy to ensure customer journeys are perfectly aligned.

• Project Management: Skills in implementing integrated campaigns across email, SMS, and letter.

• Regulatory Awareness: An understanding of legal requirements in customer communications.

• Industry Knowledge: Previous experience in utilities is advantageous but not essential.

What’s next? 

Earliest closing date: 25th March 2026

Here is an overview of the internal recruitment process so you know what to expect. 

Please note, there is the possibility to be either rejected or progressed at each stage; the below flow assumes you have been successful at every touchpoint. 

• You submit your application
• The Recruiter assess your application against the minimum requirements
• The Recruiter will have a chat with your current line manager about your:• Suitability for role
• Job performance
• Absence statistics
• Behaviour and Conduct

• The Recruiter will book in a video call with you to discuss your application and suitability
• You will attend an interview with the Hiring Manager
• The Recruiter will inform you of the outcome

Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.

Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.