Market Manager, Travel Supply

EBG powers a proprietary suite of e-commerce platforms and technology solutions to deliver exclusive deals and special offers from the world's top brands and experiences. Specializing in live entertainment, travel, retail products and services, EBG operates a network of employee and membership-based marketplaces with a reach exceeding 100 million users. EBG owns the nation’s most comprehensive employee savings program, serving over 40,000 corporate clients through its B2B2C platforms TicketsatWork, Plum Benefits, Working Advantage, and Beneplace and offers additional value through its loyalty program, FunLife Rewards. Undercover Tourist®, a prominent online travel site, is owned by EBG. Visit www.ebgsolutions.com to learn more about EBG and its commitment to connecting people to exceptional experiences.

EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, and Austin. We offer a hybrid work environment with a balance of collaboration and flexibility.

The Market Manager, Travel Supply plays a crucial role in maintaining and expanding EBG’s network of hotel partnerships and accommodation supply inventory.  This position focuses on building strong relationships with hotel suppliers and EBG’s affiliate partners.  The Market Manager is responsible for evaluating market trends, optimizing display and promotions by ensuring partner hotels content, rates, and availability are optimized for maximum conversion, including sourcing special deals and promotions directly from hotel partners.

Job Duties:

• Identify, secure and develop new business opportunities 
• Build and maintain Hotel client relationships 
• Negotiate favorable contractual deal points for partners  
• Work with large affiliates to understand promotional needs, then work with hotel suppliers to support affiliate initiatives and marketing efforts 
• Respond to new business inquiries and address customer service issues 
• Build and maintain key customer data insights, daily, monthly and annually and report to partners or meet and present as needed 
• Track and report daily sales volume and revenue for a wide variety of hotel booking metrics and statistics 
• Negotiate and contract bonus and override opportunities for supplier partners 
• Attend industry trade shows and partner events
• Collaborate with marketing to promote and market exclusive deals and promotions 
• Adjust and maintain sort order in managed markets 
• Conduct rate, availability and room type shops to ensure we are competitive in product offering and price

• 5+ years of experience in Account Management or Client Services
• A record of success in goal-oriented sales
• Experience in Travel / Hotel industry, ideally working with suppliers for high volume markets or Online Travel Agencies (OTAs)
• Proficient using Salesforce or similar CRM
• Comprehensive knowledge of Microsoft applications and the Internet
• High energy, ability to remain focused on goals, working independently
• Ability to communicate effectively both written and orally in a professional manner
• Ability to think and act strategically
• Ability to negotiate large value deals and maintain long-term, trusted supplier relationships
• Open to traveling up to 10%

Entertainment Benefits Group offers outstanding employee benefits including:

• Medical, Dental & Vision
• 401k Match
• Short Term Disability, Long Term Disability (Company Paid)
• Basic Life and AD&D (Company Paid)
• Additional Voluntary Benefits (additional life, legal, critical care, and more)
• 3 Weeks of PTO + 5 Personal Days
• Paid Holiday Break from Christmas to New Year
• Paid Holidays
• Fitness Reimbursement
• Annual Day of Giving
• Company Bonus Program
• Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace!

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. All your information will be kept confidential according to EEO guidelines.