Market Engagement Lead - Business Analyst

Resource Innovations is seeking a Market Engagement Lead – Business Analyst to join our growing team in California. As a Market Engagement Lead – Business Analyst, you will partner with our Small Business Equity (SBE) Solution Delivery Managers and Operations team to support program operations and lead projects that enhance our ability to engage utility customers. In this role, you will help connect customers with available energy efficiency upgrades and incentives while maximizing participation in California utility-sponsored programs.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our deep expertise in energy efficiency, we continue to expand our portfolio of clean energy solutions to help utilities navigate increasingly complex and connected challenges — including load flexibility, electrification, and carbon reduction. With every step, we are leading the charge to power change.

At Resource Innovations, we strive to make a positive difference in the world through energy efficiency. We believe in doing the right thing, getting it right, and continuously finding better ways of working. If you value integrity, innovation, and delivering quality service beyond expectations, we encourage you to apply.

Duties and Responsibilities

• Support overall program operations across the California SBE portfolio.
• Ensure accurate client invoicing, subcontractor accruals, administrative reporting, and program data analysis.
• Develop and implement process improvement initiatives to enhance operational efficiency.
• Identify, track, and monitor goal progress and manage leads from multiple outreach channels within program databases.
• Collaborate with cross-functional teams to ensure accurate and timely project data uploads.
• Respond promptly and professionally to inquiries from customers and client representatives.
• Engage with internal teams, subcontractors, clients, and stakeholders to understand needs and support program success.
• Lead assigned projects by clarifying objectives, asking thoughtful questions, and delivering well-developed solutions within established timelines.
• Other duties as assigned.

Requirements:
Minimum Requirements

• Must be located in the state of California.
• Experience supporting utility-sponsored energy efficiency programs, preferably in California.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work independently with minimal direction while contributing effectively in a collaborative team environment.
• Highly organized with strong attention to detail and the ability to manage multiple priorities.
• Proficiency in Microsoft Excel and program database systems.
• Willingness to travel up to 10%.
• Demonstrated interest in sustainability and passion for environmental impact.

Preferred Skills, Education, and Experience

• Bachelor’s degree in Business, Environmental Studies, Sustainability, Economics, Data Analytics, or a related field.
• 3+ years of experience in energy efficiency program operations, business analysis, or utility program delivery.
• Experience working directly with California investor-owned utilities (IOUs).
• Familiarity with program tracking systems (Salesforce, CRM platforms, or similar databases).
• Experience managing invoicing processes, forecasting, accruals, and financial reporting.
• Knowledge of California energy efficiency policies, regulatory frameworks, and market engagement strategies.
• Experience supporting Small Business or Equity-focused programs.
• Advanced Excel skills (pivot tables, data analysis, reporting dashboards).

Benefits:
About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

Compensation & Benefits

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $90,000 - $110,000. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location.

In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location.

At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.

Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.