Manufacturing Standards Manager

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

ROLE OVERVIEW

Dandy is seeking a Manager of Manufacturing Quality to lead and scale manufacturing quality across multiple production sites. You will manage a team of Principal Manufacturing Technicians—experts in Crown & Bridge, Implants, and Removables—and establish objective, repeatable quality standards that scale across people, processes, and automation.

You will partner closely with the Manager of Design Quality to align quality end-to-end, from doctor feedback and design intent through manufacturing execution and inspection. A key focus of this role is ensuring inspection systems—particularly end-of-line 3DQC—measure the right attributes, to the right specifications, as defined by principal experts and informed by clinician feedback.

KEY RESPONSIBILITIES

- Lead and develop Principal Manufacturing Technicians across distributed sites.

- Drive consistent interpretation and application of manufacturing quality standards across locations.

- Define and maintain manufacturing quality rubrics that translate expert judgment into objective, auditable criteria.

- Convert clinician feedback (returns, remakes, qualitative notes) into quantitative specifications and CTQs (Critical to Quality)

- Align manufacturing rubrics with design rubrics in partnership with the Manager of Design Quality.

- Lead Attribute Agreement Analysis (AAA) and calibration programs for inspection consistency.

- Establish SPC/control charts and action thresholds for key CTQs.

- Apply Lean Six Sigma methods to reduce variation and improve FPY.

- Partner with the Automation team to ensure end-of-line 3DQC measures the correct attributes and thresholds defined by Principal Technicians.

- Validate 3DQC performance (repeatability, drift, coverage) and ensure data is used for upstream improvement, not just sorting.

- Build and operate a Red Rabbits (golden cases / known-defect sets) program to verify that human and automated QC reliably detect critical defects.

- Use Red Rabbits to detect drift, trigger retraining, and validate changes..

- Run DOEs to resolve spec disputes, validate changes, and improve process capability.

- Define certification and re-certification requirements for manufacturing and QC roles.

- Support audit readiness through clear standards, evidence, and sustained compliance.

SUCCESS LOOKS LIKE

- Manufacturing quality standards are objective, aligned with design, and consistently executed across sites.

- Inspection systems (human and automated) are calibrated, validated, and trusted.

- Returns and remakes trend down due to reduced variation, not increased inspection.

- 3DQC and floor QC provide actionable feedback to improve upstream processes.

REQUIRED QUALIFICATIONS

- 8+ years in manufacturing quality, quality engineering, or technical operations (regulated manufacturing preferred).

- Experience leading senior technical experts across multiple sites.

- Strong applied statistics experience (AAA, SPC, DOE).

- Lean Six Sigma Green or Black Belt (or equivalent experience).

- Proven ability to translate qualitative feedback into measurable standards.

- Willingness to travel ~30%.

PREFERRED QUALIFICATIONS

- Dental manufacturing or adjacent custom medical manufacturing experience.

- Experience in ISO-aligned quality systems (ISO 13485 or similar).

- Experience scaling standards across manual and automated manufacturing.

Req ID: J-937

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers https://www.meetdandy.com/careers/ for more!