Manhattan Associates Transport Management system (MATM)

General Information
Role: Manhattan Associates Transport Management system (MATM)
Job Type: Fulltime/Contract
Job Location: USA (Remote) - Up to 50% travel required

Reports to: Implementation Practice lead

About Fulfillment IQ (FIQ)
At Fulfillment IQ, we are transforming the future of Supply Chain technology. As an award-winning consultancy and technology partner, we work with brands, retailers, and 3PLs to solve their most complex challenges - whether it’s designing strategy, selecting the right tech stack, building custom software, or implementing enterprise platforms.

Our team includes supply chain domain experts, engineers, and strategists who bring both technical depth and practical experience to every engagement. We value clear thinking, strong execution, and tangible results. If you’re a builder, thinker, and doer who wants to shape the next generation of supply chain solutions, FIQ is where you’ll find meaningful work and career growth.

We’re proud to be an inclusive, globally distributed team that values flexibility and collaboration. At FIQ, your ideas and contributions matter. You’ll have the chance to work alongside some of the brightest minds in the industry, drive innovation that sets new standards, and grow in a culture that celebrates learning, diversity, and teamwork.

Position Summary:

Supply Chain experts who serve as the subject matter expert for Manhattan Associates (MA) Transportation Management System, lead the design, execute supply chain and transportation strategies to enhance planning, optimize dispatch costs, boost business performance in transportation management.

Responsibilities:

· Conduct and lead the design workshops, diligently capture the business requirements, evaluate complex business challenges in the supply chain domain, and create the technology leading solutions.

· Works with business and IT stakeholders to develop TMS solution architectures, ensuring alignment with business requirements, processes, and workflows.

· Analyze transportation performance and recommend configuration enhancements & process optimizations.

· Document business requirements, integration requirements, reporting requirements and use cases.

· Lead implementation from initial project conception through final installation.

· Design, configure and Implement Manhattan Associates TMS functions.

· Consistently determine how to maximize business value and optimize cost from Manhattan Associates TMS.

Requirements:
Required Skills:

· Minimum of 5 years of professional experience working in a Supply Chain Management domain.

· Minimum of 3 years of experience with Transportation Management System (TMS) solutions technology and/or implementation experience in Manhattan Associates TMS

· Experience with 1-3 full lifecycle TMS implementations in a complex environment.

· Minimum of 3 years of experience conducting the following activities: business requirements gathering, fit-gap analysis, functional design, solution design document creations.

· Minimum of 3 years of experience with tactical supply chain planning processes such as carrier capacity planning, transportation planning, network planning, carrier management, fleet management, and driver management.

· Experience using analytics and metrics to assess transportation optimization performance, carrier performance, and operational performance to identify and quantify improvement opportunities.

High level Activities for the position:

Discovery & Requirement Gathering

· Conduct stakeholder workshops to understand transportation processes, constraints, and KPIs.

· Document business requirements, current-state workflows, and MAT functional gaps.

Solution Design & Configuration

· Translate requirements into MAT solution designs, mapping future-state workflows.

· Configure transportation planning, execution rules, rates, routing guides, and optimization parameters.

Integration design

· Coordinate with technical teams to design and validate integrations (APIs, carriers, OMS/WMS).

Go‑Live Support

· Create training materials, SOPs, and user guides.

· Finalize cutover plans and validate readiness for deployment.

· Participate in the Go‑live and stabilize flows.

Benefits:
Why You’ll Love Working Here

At Fulfillment IQ, we don’t just build supply chain solutions—we build careers, friendships, and unforgettable experiences. As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.

Here’s what makes working with us a rewarding experience:

Work That Matters

· Imagine being part of projects that reshape the supply chain industry and create real-world impact. Your work here won’t just meet expectations, it’ll set new ones.

Career Growth That Matters

· We’re serious about growth.

· Whether it’s training, mentorship, or new challenges, we’ll help you go from good to exceptional.

Flexibility to Thrive

· Whether you prefer working remotely, in a hybrid setup, or on-site, we offer flexible options to help you balance work and life effectively.

We Celebrate You

· From work anniversaries to team achievements, we value your contributions and celebrate milestones with thoughtful rewards like vouchers and team events.

A Collaborative Culture

· Work alongside some of the brightest minds in the industry. Our supportive and inclusive culture ensures every voice is heard, and every team member feels valued.

Perks you’ll appreciate:

· Employee Health: We offer comprehensive health insurance plans for you and your family.

· Time Off: We provide generous paid time off (PTO), sick leave, and paid public holidays.

· Retirement: A 401(k)-retirement savings plan is available to help you plan for your future.

· Professional Growth: We provide a dedicated learning and development budget to support your career growth.

· Flexible Work: You'll have flexible work hours and remote work options.

· Perks: We offer business and client travel reimbursement, internet and workstation reimbursements, anniversary rewards, and employee stock options (ESOP).

· Community engagement: You can participate in team events and in-person organizational meetups.

Life at Fulfillment IQ:

Fulfillment IQ is a company that values its people, and we work together as a team while being a remote company. Fulfillment IQ is an equal opportunity employer. We celebrate diversity, inclusivity, and are committed to creating a culture of equitable opportunities for all employees.

Learn More About Us

Website: fulfillmentiq.com

LinkedIn: Fulfillment IQ

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