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Managing Director / Representative Director – Japan

Quadient1

Tokyo, Tokyo, Japan permanent

Posted: April 13, 2026

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Quick Summary

Managing Director / Representative Director – Japan is responsible for leading the global customer service team, driving business growth, and ensuring a high level of customer satisfaction.

Job Description

Why Quadient?

At Quadient, everyone’s work matters and our team is encouraged to take ownership of their jobs. People who join Quadient are driven and keen to solve problems with a team of like-minded individuals. You are not satisfied by just meeting a target; you strive to exceed it. We take time to celebrate our wins together because we succeed or fail as a team. Working together to achieve our goals is the way of our working life. We don’t claim to have all the answers, so all employees are empowered to challenge the status quo to best support the company vision.

If taking on these challenges and working with awesome people excites you, and you resonate with our EPIC values of empowerment, passion, inspiration, and community, then you will be a terrific fit for our R&D team!

Managing Director / Representative Director – Japan

Location: Tokyo

1. Assignment Overview

We are seeking a Managing Director (Representative Director / President) to lead and further develop our Japanese subsidiary.

The Managing Director will have full responsibility for business performance, profitability, and organizational leadership in Japan. This is a senior executive role with a strong expectation of hands-on commercial leadership, combined with solid governance, people leadership, and long-term market development.

Japan is a strategically important market, requiring a leader with deep local business understanding, credibility, and the ability to balance global alignment with local execution.

2. Role Purpose

The purpose of the role is to:

• Deliver sustainable and profitable growth in Japan
• Strengthen market position and key customer relationships
• Build a high-performing, stable local organization
• Ensure full compliance with Japanese corporate governance and Group standards

The role requires a leader who is visible in the market, trusted internally, and effective in both Japanese and international business environments.

3. Key Responsibilities

Business & Financial Leadership

• Full P&L responsibility for the Japanese subsidiary
• Ownership of budget, forecast, cash flow, and profitability
• Execution of local business strategy aligned with Group objectives

Commercial & Sales Leadership

• Personally own and develop strategic customer relationships
• Lead and support major negotiations and key deals at executive level
• Act as a role model for professional, value-based sales

Organizational & People Leadership

• Direct leadership responsibility for Sales Managers and Service Manager
• Develop leadership capability, accountability, and performance culture
• Ensure long-term organizational stability and succession readiness

Governance & Representation

• Act as Representative Director / President under Japanese corporate law
• Ensure compliance with local legal, regulatory, and governance requirements
• Serve as the primary interface with Group management and Board

4. Candidate Profile

Experience

• Senior leadership experience as Managing Director, Country Manager, or equivalent
• Proven track record of driving growth and profitability
• Strong experience with full P&L accountability

Japan Market Expertise

• Substantial experience doing business in Japan
• Deep understanding of Japanese business culture, decision-making, and relationship management
• Existing executive-level network in the Tokyo area is highly desirable

Leadership Style

• Commercially driven, yet relationship-oriented
• Comfortable combining strategic direction with operational involvement
• Credible, calm, and trusted leader in a Japanese context

Language Skills

• Fluent English required
• Japanese language capability (business level) strongly preferred or required, depending on candidate background

5. Key Success Factors (First 12–24 Months)

• Establish strong trust internally and externally
• Strengthen key customer relationships and commercial pipeline
• Deliver improved revenue quality and profitability
• Build a stable, engaged leadership team
• Ensure strong governance, reporting, and alignment with Group expectations

6. Cultural & Structural Considerations

• Title is critical: Representative Director / President is required for external credibility
• The role combines sales leadership and administration, with clear expectations on hands-on commercial involvement
• Long-term relationship building and reputation are prioritized over short-term wins

All your information will be kept confidential according to EEO guidelines.

Rewards & Benefits  

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.  
• Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.  
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.  
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.  
• Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.  

Smart Work at Quadient 

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. 

Be yourself at Quadient  

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community.  They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.  

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]  

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. 

People. Connected. 

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