Managing Consultant, Specialized Product Delivery (Product / Portfolio Specialist)

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Specialized Product Delivery (Product / Portfolio Specialist) Our Purpose We connect and power an inclusive, digital economy that benefits everyone, everywhere—making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help customers realize their greatest potential. Our decency quotient (DQ) drives our culture and everything we do. We cultivate a culture of inclusion that respects individual strengths, views, and experiences because our differences make us a better team—one that makes better decisions, drives innovation, and delivers better business results. Title and Summary Managing Consultant, Specialized Product Delivery (Product / Portfolio Specialist) Own a visible P&L mandate across GCC/EEMEA—design the roadmap, ship lifecycle programs, and instrument analytics to prove value. This is a hybrid strategy + execution role: one week shaping pricing or rewards, the next shipping an activation sprint, orchestrating merchant offers, or landing a scheme/regulatory change with clean controls. · Outcomes that matter: Drive activation, tokenization, ENR, spend, retention, fee income—with direct exposure to senior client executives and internal product leaders. · Autonomy with backing: Make decisions with confidence, supported by Mastercard platforms, data, and expert SMEs. · Scale and diversity: Work across multi‑market portfolios (consumer & SME) and channels for continuous stretch and learning. All About Us The Data & Services team is a key differentiator for Mastercard, providing end‑to‑end services that help our customers grow. We combine traditional management consulting with rich data assets and in‑house technology to deliver strategic insights and measurable outcomes. Specialized Product Delivery (Deploy) focuses on expert execution support—deployment and value realization—from implementation to adoption, usage, and product evolution. Why candidates choose Deploy · Cross‑market exposure: Lead multi‑country programs across GCC/EEMEA, collaborating with diverse customer segments and regulatory contexts. · Access to platforms: Leverage Mastercard capabilities (e.g., tokenization, Click to Pay, MDES) and internal best‑practice playbooks to accelerate impact. · Continuous growth: Learn from a global network of product, marketing, risk, ops, and tech specialists united around customer outcomes. As an Managing Consultant, Specialized Product Delivery (Product / Portfolio Specialist) you will · Portfolio Strategy & Roadmap: Co‑create pricing, features, benefits, segmentation; convert into quarterly OKRs and an execution calendar with clear KPIs. · Lifecycle Programs: Design and run activation, usage, balance build, cross‑sell, retention across CRM, digital, branch/tele, and merchant channels—owning test plans, targeting, and in‑life optimization. · Installments & Balance Solutions: Stand up issuer/merchant installments (and BNPL adjacencies); optimize take‑up and margins through offer design, pricing, and operational readiness. · Rewards & CVP Refresh: Modernize benefits and redemption journeys to lift perceived value and repeat usage, backed by A/B tests and voice‑of‑customer. · Pricing & Income Lines: Recommend APR/fee changes, interchange‑aligned constructs, and merchant/GTM partnerships to grow portfolio profitability without compromising policy or experience. · Analytics Partnership: Build propensity/churn models, design experiments, and publish dashboard views for activation, tokenization, spend, attrition, ENR; act on insights rapidly. · Change Delivery & Controls: Run structured delivery (RAID, gating, cutovers) for scheme/regulatory updates and product changes; maintain auditable documentation and approvals. · Stakeholder Leadership: Align Product, Risk, Ops, Compliance, Marketing, Tech/Processor, and vendors; keep weekly performance cadences and unblock decisions quickly. · Value Realization: Set success benchmarks (e.g., first‑30/90‑day activation, tokenization, early‑life usage, attrition) and lead post‑launch optimization sprints. Team Collaboration & Culture · Distill complex analysis into clear decisions and presentations; influence C‑level stakeholders confidently. · Plan and structure work for yourself and junior team members; lead or co‑lead project management forums. · Contribute to Mastercard intellectual capital (playbooks, dashboards, case studies) and mentor colleagues—grow leaders, not just deliverables. · Thought leadership: Publish internal best practices, present at client forums, and help shape portfolio management standards across EEMEA. All About You · Experience: 8–12 years in cards/payments product and/or portfolio management with proven P&L outcomes (consumer and/or SME), including in‑life program delivery and omnichannel campaigns. · Lifecycle Mastery: Hands‑on design and execution of activation, usage, balance build, retention; fluency in tokenization, wallets, Click to Pay adoption drivers. · Controls & Compliance: Deliver changes within scheme/regulatory guardrails; strong ops readiness and documentation traceability. · Analytics Fluency: Data storytelling, experimentation, and decisioning; comfort with Excel/BI and briefing analysts. · Stakeholder Leadership: Track record of aligning cross‑functional teams and vendors to deliver on time and on budget, with weekly performance rhythms. · You can point to 3+ portfolio programs you designed and shipped, each with quantified outcomes (activation, tokenization, ENR, spend, retention, fee income). · You’ve owned the end‑to‑end—from hypothesis and offer design to controls, launch, and post‑launch optimization. · Your stakeholders (Product, Risk, Ops, Compliance, Marketing, Tech) seek you out to solve hard problems fast and trust your judgment on P&L and customer experience. All About Your Education & Skills · Bachelor’s degree; advanced degree/MBA preferred. · Fluent English and Urdu. Arabic desirable for GCC engagements. · Advanced PowerPoint/Excel/Word; familiarity with CRM/campaign tools and BI platforms; project management tools preferred. · Certifications (nice‑to‑have): PMP/PRINCE2 or equivalent; scheme/platform exposure is a plus. · Exceptional written, verbal, and stakeholder communication; strong organization and multitasking; analytical problem‑solving. · Willingness to travel across EEMEA as needed up to 80%. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks come with inherent risk. Every person working for, or on behalf of, Mastercard is responsible for information security and must: abide by security policies, ensure confidentiality/integrity, report suspected violations, and complete mandatory training per Mastercard guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.