Managing Consultant, Advisors & Consulting Services – Fraud Analytics

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Advisors & Consulting Services – Fraud Analytics Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Role Overview As a Payment Fraud Subject Matter Expert, you will serve as a trusted advisor to clients on fraud strategy, prevention, and transformation initiatives. You will bring deep expertise in payments fraud, risk management, and controls to help financial institutions, fintechs, merchants, and payment players reduce fraud losses while enabling growth and customer trust. You will lead complex client engagements, shape fraud-related strategies and operating models, and collaborate closely with Mastercard product, technology, and data teams to deliver differentiated, insight-driven solutions. Roles & Responsibilities Client Impact • Lead client engagements focused on payment fraud, financial crime risk, and trust & safety, across issuing, acquiring, merchant, and network contexts • Advise clients on fraud strategy, operating model design, governance, and transformation initiatives, leveraging data, analytics, and technology solutions • Translate fraud trends, regulatory developments, and emerging risks into clear, actionable recommendations for clients • Build and maintain strong relationships with mid- to senior-level client stakeholders, acting as a trusted thought partner on fraud-related topics • Support clients in balancing fraud mitigation, customer experience, and commercial objectives Thought Leadership & Expertise • Serve as a subject matter expert on payment fraud typologies, prevention frameworks, and industry best practices • Contribute to the development of fraud-related intellectual capital, methodologies, and point-of-view materials • Support business development by shaping fraud-focused proposals, scoping opportunities, and identifying new client needs Team Collaboration & Culture • Lead and mentor consulting teams, guiding them to deliver high-quality, insight-driven fraud advisory outcomes • Provide coaching and on-the-job development to junior consultants, building fraud and payments capability within the team • Collaborate with internal Mastercard stakeholders to design integrated client solutions • Foster a collaborative, inclusive, and high-performance team environment All About You Basic Qualifications • Undergraduate degree with relevant experience in payments fraud, financial crime, risk management and consulting • Demonstrated experience advising clients or stakeholders on fraud-related topics and managing complex client relationships • Strong understanding of payment ecosystems, fraud KPIs, risk controls, and operating models • Experience leading teams through structured problem-solving and stakeholder management • Ability to identify and support business development opportunities, including proposal development and project scoping • Strong analytical, structured thinking, and data-driven problem-solving skills • Advanced proficiency in Word, Excel, and PowerPoint • Ability to manage multiple priorities in a fast-paced, client-facing environment • Fluency in English and Cantonese, Fluency in Mandarin is a plus • Eligibility to work in the country of application and travel as required Preferred Qualifications • Deep expertise in one or more areas: card-not-present fraud, account takeover, scams, authentication, dispute management, or fraud operations • Experience creating thought leadership, frameworks, or innovative fraud solutions • MBA or Master’s degree in a relevant field (preferred, not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.