Manager, Visa Consulting and Analytics (VCA), Portfolio Optimization Solutions

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Team Description

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, technology, payments and economics, VCA solves the most strategic problems for our clients. VCA's core client segments include issuers, acquirers, merchants, fintechs, payment enablers and governments.

Visa Consulting & Analytics (VCA) team is looking for an individual to join our Portfolio Optimization Solutions practice and play a key role in creating scalable solutions and standard methodologies to support the Latin America and Caribbean region.

The potential candidate will be responsible for designing, coordinating and executing the solutions and methodologies in partnership with other consultants based in LAC markets, the data science team and Subject Matter Experts. The objective is to enhance VCA’s efficiency while delivering impactful solutions by leveraging knowledge gathered from all regions and teams.

The potential solutions and methodologies could include debit adoption, personas, attrition, SMB approach, fraud prevention, authorization optimization strategies, digital market accelerator, among others.

Key Responsibilities:

• Define and prioritize, in collaboration with the markets, the solutions and topics for industrialization.
• Evaluate and enhance processes and methodologies, determining the most suitable solution for each opportunity, including AI agents, RPA, dashboards, and other scalable enablers.
• Establish processes and requirements for AI-powered solutions by deeply understanding business needs and translating them into optimized workflows, business rules, and outputs that improve internal efficiency and strengthen advisory capabilities.
• Design the scope and storytelling of the scalable solutions and methodologies, specifying the required KPIs, concepts, and views for the Data Science team.
• Oversee all project-related activities with the Data Science team, Subject Matter Experts and AI Engineers. Monitor and report on the project’s progress, timeline, and risks.
• Support the Data Science and Tech teams by providing business perspectives to ensure the development of relevant segmentations and scores.
• Utilize Visa data, analytical capabilities, technology, and industry expertise to produce business-related content for each solution (e.g., market context and trends, recommendations and best practices, templates).
• Interact with several internal stakeholders from other regions and teams to ensure that the scalable solutions and methodologies incorporate knowledge and best practices from around the globe and are linked to other relevant VCA or Visa products and services.
• Produce the promotional components of the solution (e.g., sales pitch, pricing, training deck, promotional videos, internal communications, executive presentations).
• Prioritize, coordinate, and execute enhancements identified or requested by the markets, in collaboration with the Data Science team or Subject Matter Experts, ensuring that the solutions remain relevant.
• Conduct training sessions and meetings to present the solution to our internal Teams.
• Identify potential clients and promote the usage of the solutions by delivery and functional practices.
• Perform client-specific analysis on portfolio data to validate KPIs, insights, and recommendations.
• Collaborate with other areas to support Visa’s broader strategy (e.g.: new product launches, affluent portfolio growth, cross-border initiatives, etc.)
• Continuously develop and present innovative ideas to improve the solutions.

Incumbents applying for the role should be motivated and analytical team players who can deliver strategic thought leadership, problem diagnostics, and high-impact solutions to support the growth and performance of our clients. Candidates must be able to develop enduring, strategic relationships with clients and across the Visa organization.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:

• Bachelor's degree required, ideally in a quantitative field (e.g. engineering, mathematics, science) and/or business administration from top-tier school.
• At least 8 years of relevant experience in financial/banking services or management consulting, especially in payments.
• Knowledge and understanding of banking operations and/ or payment schemes, including products & services, business systems and processes, marketing initiatives and card management.

Preferred Qualifications:

• Experience in payments, credit cards, or financial services, particularly in portfolio optimization, digital, credit risk, and/or fraud risk.
• Proven experience working with financial indicators to measure business performance.

Required Skills:

• Strong analytical skills, with demonstrated intellectual and analytical rigor.
• Strong business acumen, with the ability to translate business needs into actionable solutions.
• A systems-oriented mindset with experience in process optimization.
• Strong attention to detail, to ensure solutions are thoroughly reviewed and client-ready.
• High degree of autonomy and ownership, with the ability to lead meetings, manage responsibilities independently, and make sound decisions within assigned scope.
• Strong self-management skills, with the ability to plan effectively, set realistic deadlines, and communicate status and risks with executive clarity.
• Self-motivated and results-oriented, with the ability to manage multiple projects concurrently.
• Strong team player mindset, with a collaborative spirit.
• Ability to build long-lasting partnerships with internal and external stakeholders.
• Excellent communication, storytelling and presentation skills.
• Technology-oriented and curious, with up-to-date knowledge of digital trends and applications.
• Proficiency in Tableau, Power BI, or similar software.
• Strong proficiency in PowerPoint, with the ability to quickly learn and adopt new tools required for the role, including presentation design and video creation tools.
• Professional proficiency in English is required, along with proficiency in either Spanish or Portuguese.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.