Manager, Technical Delivery - Remote 12 Month Contract

OVERVIEW

Reporting to the Lead Enterprise Solutions Architect within the Technology department, the Manager, Technical Delivery will play an integral role in driving the success of our digital expansion and interoperability initiatives.

A critical component of this position is the collaboration with multiple business and cross functional verticals (such as Engineering, Operations, Marketing, Product, Project Management, Data Management, System Architecture, Solution Design & Development, Security), to prioritize and deliver towards a 3–5-year roadmap that delivery of value through features and capabilities that align with our company’s vision and meet both internal and external customer needs.

RESPONSIBILITIES

Define and communicate a technical vision for the product in alignment with the company's objectives.

Understand the technology landscape, including emerging trends, to influence product strategy.

Develop and maintain a thoughtfully constructed product roadmap based on a combination of technology advancements, market analysis, stakeholder needs, and company objectives.

Prioritize features and improvements based on both business and technical considerations.

Work with stakeholders, including customers, business teams, and developers, to gather, analyze, define, and prioritize technical and functional requirements.

Act as a bridge between technical and non-technical teams to ensure mutual understanding.

Coordinate with teams to translate business requirements / user stories into technical specifications.

Assist teams in resolving complex technical challenges by providing insights into user needs and product vision.

Make decisions on trade-offs between technical constraints and product features.

Oversee the product through its entire lifecycle, from concept to launch and beyond, ensuring its technical robustness and market fit.

Engage with external and internal stakeholders, including customers, partners, and senior leadership, to gather feedback and communicate product strategy.

Identify potential technical and market risks and work with relevant teams to develop mitigation strategies.

Establish channels to gather continuous feedback on the product, making necessary pivots or iterations based on user feedback and market dynamics.

Utilize metrics and analytics to assess product performance and inform future decisions.

Ensure the creation of comprehensive product and feature documentation that communicates the technical aspects of the product to both technical and non-technical audiences.

Develop a functional and technical understanding of our offerings to identify areas for optimization and innovation to enhance and modernize stakeholder experience.

Continuously learn about the latest technological trends, tools, and best practices to ensure the product remains modern and relevant.

QUALIFICATIONS

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

Experience

Proven experience (5+ years) in technical product management in a progressive and technology-oriented company.

Strong knowledge of SaaS technologies, particularly with CRM and ERP solutions is essential.

Experience in product management, including developing and executing product strategies, creating roadmaps, and delivering successful products.

Must have a proven track record of being innovative as well as possessing strong communication, product management, and leadership skills, while performing in a fast paced, regulatory environment.

Knowledge/Competencies/Skills

Strong ability to translate technical concepts into actionable product plans.

Collaborates with business owners and project managers to ensure team execution and performance are aligned with business objectives – _near and long-term, while identifying and working to remove impediments in the organization so teams can remain focused on achieving goals.

Excellent project management skills, with a track record of successfully delivering complex technical products on time and within scope.

Exceptional communication and interpersonal skills, capable of building and maintaining relationships with keys stakeholders, collaborating effectively with cross-functional teams and presenting ideas to stakeholders.

Ability to conduct user and stakeholder research and translate insights into product improvements.

Analytical mindset, proficient in using data to make informed decisions and drive continuous improvements.

Experience with development methodologies and product management tools.

Ability to think strategically and innovatively; define an annual roadmap that brings the product close to the vision and align product development with overall organizational goals.

Innovative thinker with a passion for creating exceptional user experiences and solving customer challenges.

Coordinates efforts under architectural and portfolio governance.

Acts as a model for addressing conflict and barriers to collaboration.

Works to empower teams and individuals.

 WORKING CONDITIONS

All CM employees work 40 hours per week, remotely from a home office environment.

The role requires flexibility to accommodate periods of uneven workload and may require extended hours during peak operational periods to meet business needs.

The successful candidate can adapt to a dynamic environment and has tolerance for change as Circular Materials implements its new program obligations.

The job demands management of projects across the country, candidate will be required to support these projects by adapting to multiple time zones when necessary.

PAY TRANSPARENCY

Expected Compensation: 

An annual base salary in the range of $110,000 to $120,000. 

The salary range listed complies with the Ontario Employment Standards Act and reflects a potential base salary range for this role.  The actual salary offered will be determined within the range, and will depend on factors, such as the candidate’s unique qualifications, relevant experience, work location and expected contributions.   

Job Vacancy Reason 

This position is a new role.  

Artificial Intelligence 

AI is not used during our hiring processes.  

Applicant and Interviewee Communication 

We thank all applicants for their interest. However, only those under consideration will be contacted. 

Applicants who have been interviewed will be informed whether a hiring decision has been made within 45 days of their final interview. 

Record Retention  

Job posting records and associated application forms will be retained for at least three years.  

ABOUT CIRCULAR MATERIALS

Circular Materials is a national not-for-profit producer responsibility organization (PRO) that supports producers in meeting their extended producer responsibility (EPR) obligations across Canada. Created by producers for producers, Circular Materials develops, implements, and supports effective and efficient recycling programs to advance innovation, deliver improved environmental outcomes and drive value across the recycling supply chain. Our full-service offerings include collection, management, promotion and education, and reporting.  

Together, we are advancing the circular economy where materials are collected, recycled, and can be returned to producers for use as recycled content in new products and packaging. As we develop enhanced recycling systems across Canada, we work to ensure more materials are looped into the circular economy, benefiting both people and the environment.  

Learn more at circularmaterials.ca.  

Circular Materials is an equal opportunity employer, seeking team members with a diversity of thought, skills, experiences, culture, and ethnicity to help us achieve our purpose of accelerating a circular economy for people and the planet. As a national organization operating across Canada, our goal is to build a workforce that reflects the diversity of the many provinces and territories where we do business.  

Our inclusive hiring practices aim to foster a culture where all employees feel a strong sense of belonging. We are proud of our recent diversity survey results which showed that:  

51% of Circular Materials employees identify as women. 

53% of Circular Materials employees identify as visible minorities. 

97% of employees believe Circular Materials fosters a strong sense of belonging for employees of all backgrounds.  

95% of employees recommend Circular Materials as an inclusive workplace.   

We welcome applications from candidates of all backgrounds, including women, Indigenous Peoples (First Nations, Inuit, and Métis), persons with disabilities, racialized individuals, and members of the 2SLGBTQIA+ community.  As part of our commitment to reconciliation, Circular Materials is working to advance Indigenous representation and partnerships within our organization and across our programs.  We acknowledge that Circular Materials operates on the traditional territories of diverse Indigenous Nations, and we recognize the importance of respecting Indigenous rights, governance, and contributions in the workplace and beyond. 

Circular Materials supports reasonable requests for accommodation in accordance with all applicable provincial accessibility standards. Requests for accommodation will be provided by Circular Materials through the recruitment and/or assessment processes, upon contacting [email protected]. This email is only used for accommodation requests.