Manager, Software Development (Cloud Services)

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

Our Cloud Infrastructure team is growing! This team ensures the security and resiliency of Appian’s Cloud offering, enabling Appian teams to deploy and operate secure, cloud-native services and resources. As a Manager of Software Development within this team, you will provide technical leadership in a specific technology area while actively contributing to the development of high-quality software. You will spend the majority of your time hands-on, designing, coding, and reviewing, while also mentoring engineers to grow their skills and managing key HR responsibilities. By fostering a collaborative environment and removing obstacles, you will help developers write and test code efficiently before pushing changes to source control, aligning technical efforts with business goals.

This role is based at our ​h​eadquarters in ​McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

In this role, you will:

• Design, build, and operate secure, cloud-native platforms leveraging deep expertise in AWS core services (e.g., EKS, VPC, IAM, EC2, S3, RDS).

• Apply Infrastructure as Code (IaC) principles using modern tooling such as Terraform, Crossplane, or similar to automate platform delivery.

• Drive adoption of modern CI/CD pipelines and promote an “automation-first” mindset across teams.

• Provide deep technical guidance in cloud infrastructure, performing code reviews and offering actionable technical feedback.

• Manage and mentor up to 6 direct reports, guiding their career development and fostering a culture of learning and growth.

• Perform HR management tasks for direct reports, including performance reviews, timesheet approvals, and compensation discussions.

Basic qualifications:

• B.S. in Computer Science, Engineering, or a related field; advanced degree preferred.

• 10+ years in software development or cloud infrastructure engineering.

• 1+ years of experience mentoring or managing a technical team.

• Proven experience building, scaling, and managing containerized, cloud-native platforms, with strong AWS expertise.

Tools and Resources

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.

• Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.

• Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

Benefits

Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]

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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected]. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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