Manager, Social Content & Community

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is a leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We’re also transforming business travel with a new corporate travel solution, KAYAK for Business.

As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world.

We’re hiring a Social Content & Community Manager to join KAYAK’s North America marketing team and help transform our social presence! You’ll partner with our internal teams to create platform-native content at scale, drive engagement, and build an active community. If you know what works on social, can generate strong ideas, and execute them quickly and thoughtfully, we'd love to hear from you!

This role reports to the Senior Manager, Social Strategy and is a hybrid position based in Cambridge, MA.

In this role, you will:

• Own the social content creation process from ideation to execution, ensuring all content is anchored in our pillars and delivering against marketing objectives.

• Develop fresh, innovative ideas for both day-to-day content and larger social-first campaigns.

• Translate ideas into stories. Concept and produce content with a strong POV on which format serves which idea and channel best.

• Adapt KAYAK's unique brand voice and positioning to feel at home on each platform.

• Be a natural on camera: comfortable filming, presenting, and producing content yourself, while also knowing how to translate ideas into clear scripts and creative briefs for the wider team.

• Foster community: engage with followers, respond to cultural moments, and build community in a way that feels conversational and unscripted across comments, DMs, the FYP, and Reddit.

• Assist with monthly reporting and analytics to measure progress and optimize future content decisions.

Please apply if you have:

• A sharp editorial instinct for transforming information and ideas into compelling content. Whether it's a product launch, a travel trend, or a company announcement, you know how to find the hook that makes it land on social.

• Experience in content production: You’re comfortable behind and in front of the camera, with an understanding of how to bring an idea from concept to a polished, publish-ready asset.

• A demonstrable track record of developing unexpected and effective content ideas that people share organically, not just content that checks a box.

• A strong, diverse portfolio of high performing social media work.

• Deeply embedded in internet culture. Fluency in culture, trends, and using social media to fuel conversation.

• Passionate and effective storyteller that can easily adapt ideas across social channels.

• Strong organizational and communication skills, with impeccable attention to detail and a quick wit.

• Experience engaging with audiences reactively and proactively in a way that feels natural and conversational.

• Strong familiarity with in-app creator tools across social platforms and knowledge of video production tools (After Effects, Premiere Pro) and basic graphic design principles.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this Massachusetts based role is $110,000 - $120,000.00.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.

Inclusion

At KAYAK, we want everyone to have the space to grow, share ideas and do great work. That’s why we’re focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mold to belong here.

Need any adjustments for the interview, application or on the job? No problem - just give us a heads-up. We’ve got you.

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