Manager Shared Services

Valterra Platinum, formerly Anglo American Platinum, is a leading primary producer of platinum group metals (PGMs), with integrated mining, smelting, and refining operations in South Africa and Zimbabwe, marketing the metal we produce globally. Following our demerger from Anglo American plc, Valterra Platinum is now an independent, publicly listed company with a primary and secondary listing on the Johannesburg and London stock exchanges respectively.

As we embark on this exciting new chapter, Valterra Platinum is positioned to define and pursue its own strategy, anchored in operational excellence, sustainability, and value creation for the long-term. With full accountability for our performance and growth, we are focused on strengthening our capabilities across the entire PGM value chain, from mine to market.

Our independence empowers us to deepen our commitment to stakeholders and lead with purpose – to Unearth Value to Better Our World. We remain steadfast in our ambition to be the world’s foremost producer of platinum group metals, while embedding safety and sustainability in everything we do.

If you're driven by purpose and the opportunity to make a lasting impact, we invite you to join us. Apply today and be part of something bigger.

Location: Corporate Complex

Job responsibilities include (but are not limited to):

• Responsible for defining a Shared Service Strategy and obtaining executive approval.
• Lead and develop the required governance, systems and processes to effectively manage service partner relations, performances and billing in accordance with the MOA, statement of works and contracts.
• Manage supplier relationships and maintain professional courtesy and stability with these relationships.
• Oversee, monitor, give effect and report on performance target delivery as defined in Service Level Agreements (SLA’s).
• Constantly review the validity of SLA cost and benefits for the business through business cases and benchmarking.
• Respond to internal non-conformances of the third-party SLA’s with respective operations and Functions.
• Leverage specialist expertise to address process challenges, drive simplification and implement changes to improve operational service delivery and reduce costs of services.
• Engage and collaborate with Functional Subject Matter Experts to drive agreed deliverables against financial and business parameters.
• Establish systems to support the business transaction processes and deliver on business reporting needs.
• Identify cross functional synergies to improve shared services efficiency and effectiveness.
• Develop, improve and refine shared services processes, systems and technology.
• Develop and implement effective risk management and control strategies.
• Initiate cross discipline accountability measures and cadence procedures.
• Assist with the implementation and delivery of projects related to business process improvement and digital transformation.

Qualifications:

• A financial or business‑related honours degree

Experience:

7 – 10 years’ related experience.

• Technical knowledge (experience) required for role:
• Deep knowledge and experience of Business Process Outsourcing (BPO)
• Proven experience of managing 3rd party relationships and contract management
• Proven experience in developing business cases for outsourcing initiatives and implementing outsourcing programmes

Who We Are

We are a Southern African PGM producer, marketing metals globally, with a presence across 8 regions and 17 sites. Our operations include 4 operating mines, 3 smelters, and 2 refineries, giving us full control across the Platinum Group Metals (PGM) value chain—from resource to market.

We explore, we mine, we concentrate, we smelt, we refine and we market. As a result, we have an in-depth knowledge of PGM production and markets. Using this knowledge, we invest in developing sustainable markets for PGMs, partnering directly with research institutions as well as customers in the industrial, jewellery and investment sectors.

With 3 global marketing hubs and a team of over 29,000 employees, we serve a diverse international customer base while remaining deeply rooted in Southern Africa.

What We Offer

At Valterra Platinum, you will join a team committed to excellence and impact.

We offer:

• Meaningful work in a high-performance, values-led environment.
• Market-aligned reward and recognition.
• Opportunities for learning, development and progression.
• A culture that respects diversity and encourages innovation.
• A clear commitment to safe Operations.

Inclusion and Diversity

Valterra Platinum is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfill their potential. Valterra Platinum has a zero tolerance to dignity harms, these include all acts of gender based violence, bullying, harassment and victimisation. Ensuring the safety of our employees extends beyond physical safety and includes the eradication of harmful behaviours from our workplace. This responsibility extends to everyone at Valterra Platinum both during work hours and outside of work. We are unconditional in creating a respectful, inclusive, and safe working environment to ensure that no colleague will be violated or harassed under our watch.

How to Apply

To apply for this role, please complete our online application form via this job advert.

Closing Date

28 February 2026

Privacy policy - Valterra Platinum