Manager, Senior Scrum Master

Do you want to make a global impact on patient health? Do you thrive in a fast-paced environment that integrates scientific, clinical, and commercial domains through engineering, data science, and AI? Join Pfizer Digital’s Commercial Creation Center & CDI organization (C4) to leverage cutting-edge technology for critical business decisions and enhance customer experiences for colleagues, patients, and physicians. Our team of engineering, data science, and AI professionals is at the forefront of Pfizer’s transformation into a digitally driven organization, using data science and AI to change patients’ lives, leading process and engineering innovations to advance AI and data science applications from prototypes and MVPs to full production.

As a Manager, Senior Scrum Master, you will be part of the Commercial Analytics AI Solutions and Engineering team charged with the development of an array of products that generalize point solutions into analytic and AI systems to simplify and fuel insight generation. You will be a key proponent and coach of Agile practices and values, using these to help drive forward AI-driven transformation that powers Pfizer’s customer-oriented vision.

ROLE RESPONSIBILITIES

• Know Agile best practices and trains/provides guidance on implementation, and able to propose and enhance new best practices 

• Coach Product Owners, helping them create clear and concise Product Backlog Items, ensuring they know how to arrange the Product Backlog to maximize value.

• Understand the functional/technical requirements for successful outcomes and provide leadership to the functional/technical team, helping them to solve some of the more complex challenges while fostering a collaborative, knowledge sharing environment.

• Plan scrum implementations effectively, ensuring that goals, scope, and product domain are understood by everyone on the Scrum Team

• Lead and coordinate Sprint Planning, Daily Scrums, Sprint Reviews, and Sprint Retrospectives on cross functional cross regional teams

• Establish an environment where the Scrum team can be as effective as possible, addressing behaviors and team dynamics, and ensuring a good relationship between the scrum team, product owner and related stakeholders

• Ability to recognize and remove roadblocks for the team

• Coach team on SDLC processes and ensure the processes are followed

• Lean/Agile leader – Helps the team embrace agile core values, adopt and apply those principles, and implementation practices

• Guide more junior team members on Agile Delivery

BASIC QUALIFICATIONS

• Bachelor’s degree with major or minor in information management, information systems, or similar field

• Minimum of 5 years of experience as a scrum master, working with functional/technical teams of contract or colleague resources

• Exceptional interpersonal and communication skills with the ability to establish relationships, influence outcomes, and deliver effective presentations to a variety of audiences.

• Excellent skills in planning, analysis, oral and written communication, consensus building, facilitation, negotiation, and the ability to readily learn new business areas

• Proven capability leading projects in an Agile/DevOps environment

• Sound understanding of Agile scaling frameworks, and various other Agile frameworks such as Kanban and SAFe in leveraging the right technique at the right time

• Demonstrated success in coaching multiple agile project teams (pods) across products

• Experience with task management tools (e.g. JIRA) and knowledge management tools (e.g. Confluence)

• Highly self-motivated to deliver both independently and with strong team collaboration

• Ability to creatively take on new challenges and work outside comfort zone

PREFERRED QUALIFICATIONS

• Scrum Master certification

• Knowledge of life science industry technology strategies and trends

• Demonstrated ability to prioritize and drive business decisions with information and make appropriate trade-off decisions

• Demonstrated ability to oversee tasks requiring attention to detail, ensuring alignment with business goals and proven ability to manage multiple competing priorities simultaneously

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Ability to work non-traditional work hours interacting with global teams spanning across the different regions (eg: North America, Europe, Asia)

Work Location Assignment: Hybrid

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Information & Business Tech