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Manager/Senior Manager, Finance Operations Excellence (Bangkok Based)

Agoda

Bangkok (Central World Office) (Bangkok (Central Tower)) permanent

Posted: November 3, 2025

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Job Description

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get to know our team

Are you passionate about driving change, optimizing processes, and building something impactful from the ground up? The Finance Operations Excellence Team is a new team in Agoda Finance that plays a pivotal role in transforming our finance operations by:

• Partnering with finance and accounting teams to identify and unlock process improvement opportunities

• Leading and executing process improvement initiatives across the organization

• Fostering a culture of continuous improvement and operational excellence

• Championing Lean Six Sigma and other best-in-class methodologies to solve problems and streamline workflows

• Establishing robust business process management frameworks to ensure sustainable, high-quality outcomes

This is a unique and challenging opportunity to shape the future of finance operations at Agoda. You’ll have the chance to build a high-impact team, build the vision, and make a lasting difference in how we work.
If you’re ready to pioneer change, drive excellence, and leave your mark, join us on this exciting journey!

In this Role, you'll get to: 

• Lead finance process owners across multiple finance functions such as R2R, O2C, P2P to drive business transformation and enhance and design new workflows that will improve efficiency, scalability and accuracy;

• Identify process improvement opportunities such as reducing process waste, streamlining processes and applying digital solutions;

• Design and establish methodologies to conduct process assessments and business process and value stream mapping;

• Establish a structured way to drive continue improvement culture within the organization and encourage innovation;

• Develop and deliver business case justification for process improvement initiatives;

• Lead discussions with multiple stakeholders including Finance leaders, Finance process owners, Financial tech/system experts;

• Collaborate with Fintech teams on design and implementation of digital solutions;

• Ensure new processes are fully well deployed and embedded;

• Design metrics to measure the success or efficiency of the process; improvement benefits after changes are implemented;

• Establish a systematic way to maintain a business process inventory and central repository

• Coach and mentor Team members on how to run finance optimization projects and ensure team members are equipped with the necessary skills and knowledge;

• Support ad-hoc request/tasks.

What you'll Need to Succeed:

• Bachelor’s Degree in Finance, Accounting, or related discipline;

• Minimum 8-10 years’ experience in Finance Process improvement consulting or in-house Finance Operation Excellence;

• Solid understanding of Finance processes especially R2R, O2C and P2P. Experience as a User of these processes is a plus.

• Solid experience in Business Process Management.

• Experience in building process inventory from scratch is a plus.

• Basic understanding of accounting principles and financial statements.

• Lean Six Sigma (minimum Green belt) or any Lean Process certification is a must;

• Minimum 5 years’ experience in people management;

• Strong logical thinking and problem solving skills;

• Excellent communication and stakeholder management skills, strong English is a must;

• Strong analytical skills with the ability to collect, organize and analyze significant amounts of information with attention to detail and accuracy;

• Ability to think out of the box and challenge the status quo;

• Data driven and process oriented;

• Must be a self starter and fast learner who can adapt and work independently in a dynamic and fast paced work environment;

• Experience in Ecommerce industry is a plus.

#LI-NS2

#Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner

Discover more about working at Agoda

• Agoda Careers https://careersatagoda.com

• Facebook https://www.facebook.com/agodacareers/

• LinkedIn https://www.linkedin.com/company/agoda

• YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

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