Manager - Sales Enablement -BD Insights & Enablement - Services

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager - Sales Enablement -BD Insights & Enablement - Services

Title & Summary
Manager - Sales Enablement -BD Insights & Enablement - Services
The Insights & Enablement team ensures we have the right infrastructure and tools to enable data-driven decisions and optimize productivity. We partner across Services to enhance reporting insights, increase efficiency, and automate processes.

The Sales Enablement Team within I&E supports the front-line Business Development Sales team for Mastercard Services.

Our Services business is a critical enabler of ecosystem growth and a key driver of Mastercard’s revenue and strategy. Our front-line Sales team has a range of solutions and segments they are serving, with different funding models, competitive dynamics and requirements to drive a successful sale. The role of the Sales Enablement team is to improve the efficacy of our go to market processes across this diverse landscape enabling our BD teams focus on what they do best - selling.

Overview
The team is looking for a Sales Enablement Manager to strengthen and evolve our sales enablement framework. This includes defining and codifying sales motions, driving revenue acceleration through sales plays (targeted sales campaigns) and contributing strategy development. The role involves collaborating and managing across a wide range of teams including Sales, Marketing, Product, I&E Systems and Insights and others to drive targeted and contextually relevant enablement across the sales processes.

Role
The role involves managing projects (Sales Plays) with complex workstreams and stakeholder groups, so strong project management is key. The ideal candidate is detail orientated, results driven and adopts an agile approach to flex to the evolving needs of the Sales Play.

In your role as Sales Enablement Manager, you will:
• Analyze and prioritize opportunities for new sales plays.
• Design, build, and execute sales plays quickly using an agile approach.
• Coordinate key tasks for sales play execution.
• Align with B2B Marketing, Sales, and Product stakeholders on priorities.
• Convert seller needs into process improvements and implement plans.
• Document best practices in a playbook for ongoing use.
• Support implementation and management of sales tools and technologies.
• Establish tracking for process improvements and monitor pipeline, forecast accuracy, and collateral usage.
• Measure sales performance against KPIs from lead to close.
• Develop materials to communicate progress to Executive Services leadership.
• Foster collaboration within Sales Enablement and across Mastercard teams.

All About You

• Entrepreneurial mindset with strong commercial acumen; adaptable to changing market and stakeholder needs.
• Expertise in project and stakeholder management.
• Detail-oriented with ability to simplify complex problems.
• Proven track record in driving outcomes and executing strategic initiatives.
• Exceptional communication and interpersonal skills.
• Self-starter with success in collaborative environments.
• Advanced analytical skills; confident in leveraging data for insights and decisions.
• Strong problem-solving and decision-making capabilities.
• 8+ years in project/product management.
• Experience in sales strategy, operations, enablement, and tools (preferred).
• Bachelor’s degree required; MBA or advanced degree preferred

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.