Manager, Risk Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Risk Management

Open Finance Risk & Controls Manager
The Open Finance Risk & Controls team is part of the broader Services organization, which fuels global partner growth through solutions in Customer Acquisition and Engagement, Security, Business Insights, and Open Finance. The team operates as the first line of defense, partnering with business leaders to assess operational risks and design controls aligned with the product risk strategy. We support innovation while maintaining a strong control environment, working closely with Product, Legal, Regulatory Affairs, Data Privacy, Global Ethics & Compliance, and Internal Audit.
As a Manager in the Open Finance Risk & Controls team, you will lead a team of analysts responsible for issue management, control monitoring, and stakeholder reporting. You will own execution quality, ensure consistency across products and regions, and act as a key risk partner to senior business and control stakeholders.

Role Responsibilities
• Manage, coach, and develop a team of Risk & Controls analysts, setting clear priorities, performance expectations, and development plans.
• Own the first line issue management framework for Open Finance, ensuring timely issue identification, escalation, remediation planning, and closure across the portfolio.
• Review and approve issue records, Corrective Action Plans, and remediation evidence to ensure quality, completeness, and alignment with risk appetite.
• Drive standardization and continuous improvement of issue management, control monitoring, and reporting processes to support scale and global consistency.
• Lead team training efforts, including onboarding, ongoing skill development, and targeted education for business stakeholders.
• Serve as a primary point of contact for senior stakeholders on risk issues, remediation status, and control health.
• Prepare and deliver executive level reporting for senior leadership, governance forums, and committees.
• Oversee risk and control activities including RCSA execution, control mapping, and control testing support, ensuring timely and accurate documentation.
• Partner closely with Product, Legal, Compliance, Data Privacy, Technology Risk, and Internal Audit to align on risk outcomes and remediation strategies.
• Support regulatory exams, internal audits, and other reviews, coordinating responses and managing follow up actions.
• Promote a proactive risk culture by embedding risk considerations into product development and operational decision making.

All About You
• Years of experience in Risk Management, Compliance, Audit, or Operational Risk within Banking or Financial Services.
• Prior experience managing or leading teams, with demonstrated ability to coach and develop talent.
• Strong understanding of first line of defense responsibilities, issue management frameworks, and control environments.
• Experience partnering with senior business leaders and influencing outcomes across complex stakeholder groups.
• Excellent written and verbal communication skills, with experience presenting to executive audiences.
• Strong organizational skills and ability to manage competing priorities in a fast paced environment.
• Bachelor’s degree in Business, Finance, Risk Management, or a related field required. Advanced degree or relevant certifications are a plus.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.