Manager, Revenue Operations (Deal Desk)

Cority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works.

For over 35 years, Cority has been powered by the spirit of innovation, deep domain expertise, and a commitment to integrity that enables higher levels of operational and sustainable performance with the most comprehensive, human-centered, and secure SaaS platform to help workers and businesses thrive in 100 countries around the world.

The company enjoys the industry’s highest levels of client satisfaction and has received many awards for its strong employee culture and outstanding business performance. To learn more, visit www.cority.com.

We are seeking a high-impact Manager, Revenue Operations to build, lead, and scale our Deal Desk function from the ground up. This role goes beyond managing approvals — you will be a strategic partner to Sales, Finance, and Legal, designing the commercial frameworks that allow us to win larger deals, faster, and more profitably.

Your mandate is to evolve deal-making from a reactive approval process into a proactive advisory function, increasing deal velocity, protecting margins, and enabling predictable Month-End and Quarter-End closes.

Why This Role Matters
In many companies, Deal Desk is a bottleneck. Here, it is designed to be an accelerant - with real ownership, executive visibility, and the mandate to reshape how we sell

Key Responsibilities::
• Strategic Deal Architecture & Sales Partnership
• Act as a trusted Deal Coach to Sales on complex deal structures (multi-year, ramps, cross-sell, usage-based pricing).
• Implement discounting and approval frameworks that protect margin while maximizing ARR.
• Balance sales flexibility with financial and legal guardrails to ensure sustainable, scalable deals.

• Function Stand-Up & Team Leadership
• Design and document the end-to-end Deal Desk lifecycle from quote to contract handoff
• Hire, mentor, and develop a high-performing team of Deal Desk Analysts
• Serve as the primary cross-functional partner to Sales, Finance, Legal, and Product on non-standard deals

• Operational Excellence & Standardization
• Standardize deal types, commercial terms, and contract language to enable “clean” quarter-end closes
• Own CPQ business logic to ensure alignment with pricing strategy and packaging
• Build / maintain the Deal Desk Playbook to enable Sales self-service on standard deals

Success KPI's:
• Reduced quote-to-cash cycle time for complex deals
• Increased deal throughput per analyst
• Improved average realized price and discount discipline
• Near-zero commercial errors reaching Finance and Legal
• Higher win rates on strategic deals supported by Deal Desk

Qualifications::
• 5+ years in Deal Desk, RevOps, Sales Ops, or Finance; 2+ years managing people
• Strong understanding of SaaS pricing, enterprise deal structures, and revenue recognition
• Advanced Salesforce and CPQ expertise
• High EQ with the ability to influence senior Sales leaders

WHAT’S IN IT FOR YOU?

· An opportunity to work in a values-driven, performance oriented, dynamic and growth focused culture
· We support a remote working environment with a one-time home office allowance and subsidized monthly internet allowance
· Competitive health benefits, dental plans, and retirement savings plan (RRSP, 401K plan etc.)
· Annual fitness allowance
· Mental health support provided through access to Calm Premium meditation app and access to Talkspace
· Access to Udemy, internal training programs, annual training allowance and certifications, if applicable, and High Talent Programs

Cority is committed to a diverse and inclusive work environment. Cority is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability or any other legally protected status. For applicants who would like to request for accommodation please send an email to [email protected].