Manager, Revenue Cycle Management

About Sprinter Health:

At Sprinter Health, our mission is reimagining how people access care by bringing it directly to their homes. Nearly 30% of patients in the U.S. skip preventive or chronic care simply because they can’t get to a doctor’s office. For many, the ER becomes their first touchpoint with the healthcare system—driving over $300B in avoidable costs every year.

By using the same technologies that power leading marketplace and last-mile platforms, we deliver care where people are, especially those who need it most. So far, we’ve supported more than 2 million patients across 22 states, completed 130,000+ in-home visits, and maintained a 92 NPS. Our team of clinicians, technologists, and operators are backed by investors like a16z, General Catalyst, GV, and Accel.

About The Role:

As a Manager of Revenue Cycle Management you’ll be responsible for overseeing all aspects of the revenue cycle with our health plan partners, from new implementation, claims processing, payment collection, and denial management. You'll ensure efficient operations, optimize revenue capture, and ensure compliance with industry regulations though a period of rapid growth, establishing practices, protocols and systems to guarantee success. You will be reporting to the VP of Finance

Office Location:

We are a hybrid company based in the Bay Area with offices in both San Francisco & Menlo Park. We care about work-life balance, and understand that there will be times where flexibility is needed.

What you will do: :
• Oversee end-to-end claims operations: submission, denial resolution, payment posting, and reconciliation.
• Manage payer relationships including recurring denial review calls and fee schedule implementation.
• Hire, train, and develop a team of medical billers to maintain high performance and compliance.
• Analyze denial trends and coordinate with coding and clinical operations to address root causes.
• Partner with Product and Engineering to evaluate RCM software and optimize the claims pipeline

What you have done: :
• 5+ years of experience in healthcare revenue cycle management, with at least 2 years in a management role.
• Deep expertise in medical billing, coding (CPT, ICD-10), and payer policies across Medicare Stars and risk adjustment programs.
• Proven ability to analyze RCM data, identify trends, and implement strategies to improve financial outcomes.
• Excellent communication and client management skills, with the ability to act as a trusted advisor.
• Strong leadership and team-building skills with the ability to motivate and develop a remote team.
• Highly organized, self-motivated, and able to thrive in a fast-moving startup environment

The Interview Process::
• We aim to complete the interview process between 2-3 weeks. It will usually consist of:
• Recruiter Screen (30-Minutes)
• Hiring Manager Introduction (30-Minutes)
• Onsite Interview
• References

What We Offer:
• Meaningful pre-IPO equity
• Medical, dental, and vision plans 100% paid for you and your dependents
• Flexible PTO + 10 paid holidays per year
• 401(k) with match
• 16-week parental leave policy for birthing parent, 8 weeks for all other parents
• HSA + FSA contributions
• Life insurance, plus short and long-term disability coverage
• Free daily lunch in-office
• Annual learning stipend

Sprinter Health is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.

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