Manager, Retail, Stanbic IBTC Insurance Limited

StandardBankGroup

Lagos, LA, Nigeria permanent

Posted: April 3, 2026

Job Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

• Responsible for the sales target in Premium and Policy count in your region and to deliver profitable revenue streams to the Business and Group. The Job holder will manage the existing Agencies as well as engage new agencies in furtherance
• Identify and develop new markets and develop strategies to penetrate and deepen our presence within the identified markets.
• Recruitment and training of Agency Sales Manager/Insurance Advisors in area of coverage.
• Ensure Customer retention through servicing and renewal of policies and ensure a persistency ratio of a minimum of 75%
• Ensure timely delivery of insurance needs to customers in a way that supports excellent customer experience.

Minimum of a B.sc in any discipline

Professional qualification in insurance would be an added advantage

Minimum of a 6-10 years' experience in the Insurance industry

Sales and relationship management

Behavioural Competencies:

• Developing Expertise
• Resolving Conflict
• Upholding Standards
• Providing Insights
• Generating Ideas
• Team Working
• Empowering Individuals
• Convincing People

Technical Competencies:

• Insurance Principles
• Client Retention
• Client Understanding
• Ability to grasp business models within the insurance space
• Business Acumen (Audit)
• Cross and Up-Selling
• Loan Processing
• Product and Services Knowledge
• Product Knowledge (Consumer Banking)
• Risk Identification
• Sales Planning and Reporting

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