Manager, Resource Optimization & Employer Value (hybrid)

Manager, Resource Optimization & Employer Value

At Wellist, we’re helping employers deliver the right resources at the right time—so employees feel supported through every life moment, and HR leaders can maximize the value of their investments.

As our Manager, Resource Optimization & Employer Value, you’ll play a high-impact role in achieving new client builds, ensuring a high-quality user experience, identifying process redesign, impacting client ROI and developing innovative analytics solutions that expand Wellist’s employer offerings. Over the course of this three-month engagement, you’ll onboard clients, build custom client content, surface insights that eliminate redundancies, and identify quick wins to ensure every benefits program drives measurable ROI for employers and meaningful support for employees.

This role is ideal for a sharp, detail-oriented operator who thrives at the intersection of data, strategy, and execution. If you’re excited by the challenge of building systems that scale, developing first-of-their-kind programs and analytics, and helping luminary employers optimize their wellbeing portfolios—this role is for you.

What You’ll Own

Client Collaboration & Intake

• Partner with domestic and international clients, brokers, and point solution providers.

• Lead discovery conversations to capture the full scope of each employer’s benefits portfolio, down to the micro-resource level.

Resource Itemization & Tagging

• Catalog every benefit and micro-resource (e.g., cancer support programs, mental health services).

• Apply precise tagging frameworks to make resources easily accessible and highly relevant to employees.

Content Creation & Partner Review

• Write clear, compelling, and employee-friendly descriptions for benefits featured in Wellist’s directory.

• Secure final approvals from benefit partners and ensure accuracy and completeness prior to launch.

Evaluation, Analytics & Optimization

• Identify high value programs and resources.

• Develop and apply analytics solutions to evaluate client portfolios against Wellist’s usage benchmarks.

• Identify redundancies, overlaps, and gaps in client resources using a combination of data insights and manual review.

• Deliver strategies to consolidate undervalued resources and amplify high-value benefits, ensuring clients maximize ROI and employees’ needs are met.

What Success Looks Like

• Within 1 month: You’re certified to build the benefits directory by the Head of Benefits Operations.

• Within 2 months: You’ve run the build process end-to-end and surface opportunities to optimize the quality of the listings and efficiency of the process.

• By the end of 3 months: You’ve proposed and refined reporting deliverables for new Wellist offerings and established scalable processes to improve workflow efficiency.

What You Bring

• 4–6 years of experience in benefits management, HR, healthcare, consulting, or analytics.

• Proven ability to lead complex client projects with multiple stakeholders.

• Strong analytical mindset with hands-on experience building or applying frameworks to solve business problems.

• Exceptional writing skills with the ability to distill complex offerings into clear, engaging employee-facing content.

• Strong organizational and interpersonal skills—you thrive in client conversations and cross-functional team settings.

• Comfort with technology platforms, data tools, and analytics solutions.

• Experience working in high-growth or resource-constrained environments where adaptability is key.

Why Work Here

• A meaningful mission – Join a team redefining how employers support employees and their families.

• Opportunity to contribute – Play a critical role in building Wellist’s next-generation analytics and optimization solutions.

• Award-winning culture – Recognized by Fast Company, MassTLC, Rock Health, and more.