Manager, Quota and Analytics

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Quota and Analytics

Manager, Quota and Analytics

Overview:

Mastercard is investing in a transformation of our global sales incentives across plan design, data transformation, systems implementation and operations. This transformation is a critical step in modernizing how we reward performance, scale our selling motions, evolve pipeline performance and support sustained growth. This initiative upgrades sales incentives across the enterprise to market‑benchmarked, globally aligned programs, while significantly improving transparency, governance, and operational efficiency.

We seek a self-motivated, structured problem solver with a strategic mindset and the ability to establish strong relationships both internally and externally.

This role offers broad exposure to P&C, Sales, and finance innovation, in support of sales growth within a highly collaborative team.

The Manager, Quota & Analytics will support the build of our strategy, design, and operations of the enterprise sales incentives quota and analytics organization. This includes developing and implementing globalized frameworks and practices for quota deployment across our global business lines, verticals and their regional partners. Cross-functional responsibilities include collaboration and impact analysis with sales incentives, reporting and process improvements underpinned by business insights and analytics.

Role:
The role holder will report to the Director, Quota & Analytics and will be responsible to support:
• Global quota algorithm deployment: Design and deploy the annual quota-setting algorithm translating top‑down Finance and production goals into seller-, role-, and territory-level quotas globally.
• Cross‑functional target integration: Integrate all KPI-, product-, and initiative-based targets from Finance, Product, Regions, and Specialist teams into a single, coherent quota framework.
• Quota validation & governance: Operate the annual quota validation process, facilitating a defined two‑week review with Sales leadership and Finance business partners and incorporating approved adjustments.
• Quota integrity & equity oversight: Ensure quotas are fair, equitable, and defensible, with clear documentation of assumptions, adjustments, and approvals.
• Ticket operations & adjudication: Quota and incentives-related ticket governance, including intake, prioritization, adjudication standards, aging, and overdue reporting to deliver strong service to Sales.
• Quota relief expense analytics: Maintain analytics on quota relief requests, tracking financial impact, trends, and policy adherence.
• Performance & pipeline reviews: Run quarterly sales incentives business reviews and pipeline reviews, providing insights on quota attainment, risk, and forward-looking performance.

The ideal candidate should have:
• Experience in designing and operating standardized program frameworks and governance structures
• Ability to translate insights into actionable plans
• Strong business acumen and commercial awareness
• Strategic and collaborative work approach across various business lines, functions, and regions
• Excellent managerial, interpersonal, written, and verbal communication skills

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.