Manager, Platform Services

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The Platform Services team builds software and systems to support the ongoing development/maintenance of 220+ microservices and microfrontends being built and updated across the organization. The team’s daily operations include building libraries, debugging live service issues, helping with infrastructure buildouts, working on CI/CD patterns, building testing frameworks, setting build quality standards, and more. The team also regularly prototypes and rolls out new tooling, all in the name of finding the most efficient systems to automate, allowing feature teams to build new functionality with increasing efficiency.

About your skills

• Leadership: You lead with humility and clarity. You build an environment where individuals feel supported, heard, and proud of what they build together. You understand how to motivate and empower your team to do their best work.

• Execution: You ensure your team is focused and productive, collecting data on organizational impediments and integrating them into a roadmap for the team with clear objectives and roadmap. You prioritize effectively, manage complexity, and remove blockers so the team can execute with confidence.

• Technical Depth: You bring a strong engineering foundation to conversations. You can deep-dive into Kotlin/Java, distributed systems, build/deployment systems, data pipelines, and cloud-native infrastructure, and use this fluency to make sound architectural decisions and coach your team.

• Systems Thinking: You approach problems holistically. You anticipate downstream impacts, think across services and domains, and help your team balance speed with scalability and reliability.

• Collaboration: You partner effectively with cross-functional peers. You are proactive in communicating progress, trade-offs, and risks with stakeholders, and represent your team with integrity and transparency.

• Growth Mindset: You value continuous improvement—for yourself, your team, and your processes. You seek and give feedback regularly, and you create space for learning, experimenting, and celebrating progress.

About you

You are a motivated, meticulous Engineering Manager with a focus on a team-oriented approach and exceptional problem-solving capabilities. Your values align with our emphasis on humility and collective pride. You have proven experience guiding and motivating technical teams, you are organized and proactive with an ability to prioritize tasks effectively not just for yourself, but for your entire team.

We continue to foster a workplace culture of 'individually humble and collectively proud', thus your leadership style should encourage teamwork and collective effort. We value every voice and it's important to us that your team members know their contributions are recognised. Your role demands continuous celebration of both small victories and huge successes, facilitating this interplay with our global team.

About this role

Udemy is searching for an Engineering Manager that embodies our core values: lead the way, embody ownership, act as one team, relentless focus, and never stop learning. We expect you to possess extensive knowledge relevant to your domain (i.e., software architecture, project management) and an impressive resolve to stay updated with industry trends and advancements. You should be proficient a significant set of our core technologies: Kotlin/Java, Spring Boot, Kafka, MySQL, DynamoDB, Redis/Elasticache, GraphQL, Datadog, Kubernetes, and Terraform; with a demonstrated ability to manage complex engineering projects with diverse teams by driving results, analytical problem solving, systems thinking, decision making, and active listening.

More than just managing, we expect you to inspire your team. In this role, you will be addressing complex tasks, guiding your team through projects with ambiguous parameters, and ensuring the delivery of high-quality services. You will play a crucial part in communicating technical complexities to stakeholders and representing your team's interests.

At Udemy, we live by the credo of ‘never stop learning’'. This is reflected in our commitment to continuous improvement and passion for knowledge-sharing. You are expected to embrace this spirit of growth, fostering a climate of constructive debates and encouraging your team to plug into our platforms for organizational learning. Being open to robust discussions and leveraging our solutions to facilitate team learning will be pivotal to your success in this role.

What you'll be doing

• Developing relationships across all of engineering and some of product/design to understand what the future roadmap for the entire org is and distill that down into actionable workstreams for the team to build new systems ahead of when they’re needed by engineering

• Growing your team, their careers, and tracking their performance through 1-on-1s and bi-annual reviews.

• Identify and evaluate new technologies that improve performance, maintainability and robustness of our backend software.

• Contribute in code reviews, design discussions, and co-develop features and solutions that scale.

• Use best software development practices and adopt patterns of the team and organization to develop consistent and maintainable code, then push new patterns to the company to continue to improve our effectiveness

• Contribute to a team culture that values openness, inclusiveness, quality, robustness, and scalability while fostering innovation.

• Demonstrated use of Kotlin/Java, Spring Boot, Kafka, MySQL, DynamoDB, Redis/Elasticache, GraphQL, Datadog, Kubernetes, and Terraform, bringing a depth of knowledge and experience to deliver high quality results.

• Working with senior management to strategize resource allocation.

• Prioritize, delegate, and juggle multiple tasks concurrently.

• Incorporate feedback from your team and managers to continuously improve your team’s execution and ability to achieve your team’s goals.

What you’ll have

• Demonstrated abilities in driving results, analytical problem solving, systems thinking, decision making, and active listening

• Technical expertise in Kotlin/Java, Spring Boot, Kafka, MySQL, Typescript, DynamoDB, Redis/Elasticache, GraphQL, Datadog, Kubernetes, and Terraform

#LI-ST5

Why work here?

You’ll grow here.
Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.

AI is real here.
We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.

You’ll own your work.
We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.

You’ll build with others.
We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.

You’ll see your impact.
What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?

Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together.

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.

Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

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