Manager, Partner Development

EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance. 

EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups. 

EBG owns and operates one of the largest and most comprehensive employee savings programs in the country — serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace. 

EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, and Austin. We offer a hybrid work environment with a balance of collaboration and flexibility.

As a Partner Development Manager, you will build and maintain relationships with key Travel & Entertainment suppliers. You’ll collaborate with cross‑functional teams to launch and promote exclusive deals, develop pricing and marketing strategies, manage product margins, and negotiate advertising opportunities to support both top‑line and bottom‑line growth.

You will meet with suppliers to discuss business initiatives, pricing strategies, and upcoming opportunities. Through strong discovery and negotiation skills, you’ll secure exclusive offers for EBG. You’ll work internally to launch new products, update existing offers, fulfill supplier requests, coordinate marketing placements and provide insights that support system enhancements.

The ideal candidate is detail‑oriented, comfortable navigating backend systems, knowledgeable in website fundamentals, and quick to respond in order to drive revenue and maximize client satisfaction.

Essential Functions

• Manage and strengthen relationships with assigned suppliers to drive partnership growth.
• Provide leadership, direction, and support to the Partner Development Coordinator and Associate Producer.
• Oversee the build, optimization, and ongoing maintenance of new and existing product offers within EBG’s proprietary backend system.
• Collaborate with the API Support team to maintain product offers, troubleshoot issues, and optimize website efficiency.
• Negotiate supplier rates and collaborate with the Strategic Pricing team to develop competitive pricing strategies. 
• Oversee the management of product inventory as needed.  
• Analyze performance reports and develop strategic plans to increase partner sales and overall revenue impact.
• Conduct regular audits of EBG platforms to ensure offer accuracy, brand alignment, and adherence to best practices.
• Analyze market trends and competitor activity to maintain EBG’s competitive positioning.
• Develop and refine lead lists aligned with company strategy and product roadmap.
• Deliver compelling presentations to prospective supplier partners.
• Negotiate, sell, and manage advertising and promotional campaign opportunities.
• Coordinate with cross‑functional teams to launch offers and support marketing campaigns.
• Identify process improvements to increase operational efficiency.
• Represent EBG at industry events, conferences, and supplier meetings.
• Perform additional duties as assigned.

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum 3 years of experience in ticketing systems or the ticketing/travel industry.
• Strong analytical skills with an ROI‑focused mindset and the ability to interpret quantitative data.
• Proficient in Microsoft applications, with advanced Excel skills for analyzing trends, building reports, and presenting insights to internal stakeholders.
• Basic HTML proficiency (e.g., fonts, colors, spacing, links).
• Exceptional organizational skills with the ability to multi‑task and maintain strong attention to detail.
• Collaborative, goal‑oriented team player who is resourceful and proactive.
• High‑energy, outgoing, and skilled in building strong professional relationships.
• Excellent written and verbal communication skills.
• Ability to work independently with minimal supervision.
• Ability to travel 5-10% of the time.
• Availability to work a 9am–6pm schedule, including onsite on Tuesdays and Thursdays, and additional occasions as needed.

EBG offers outstanding employee benefits including:

• Medical, Dental & Vision
• 401k Match
• Short Term Disability, Long Term Disability (Company Paid)
• Company Paid Basic Life and AD&D
• Additional Voluntary Benefits 
• Flexible Work Arrangements
• 3 Weeks of PTO + 5 Personal Days
• Paid Holiday Break from Christmas to New Year
• Paid Holidays
• Fitness Reimbursement Program
• Annual Day of Giving
• Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace!

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. All your information will be kept confidential according to EEO guidelines.