Manager, Outbound Sales

In the U.S., 60% of adults – more than 133 million people – live with at least one chronic condition. These patients need frequent, proactive support to stay healthy, yet our care system isn’t built for that level of attention. With rising clinician shortages, strained infrastructure, and reactive care models, patients too often end up in the ER or the hospital when those outcomes could have been prevented.

At Cadence, we’re building a better system. Our mission is to deliver proactive care to one million seniors by 2030. Our technology and clinical care team extend the reach of primary care providers and support patients every day at home. In partnership with leading health systems, Cadence consistently monitors tens of thousands of patients to improve outcomes, reduce costs, and help patients live longer, healthier lives.

The Cadence Health team seeks a Manager, Outbound Sales to lead a high-performing regional team of outbound sales agents. Cadence’s outbound sales team is responsible for educating and enrolling patients into our remote monitoring program; driving the top of the funnel for patient activation and clinical outcomes.

This leader will report to the Director, Outbound Sales and will be directly accountable for meeting and exceeding regional enrollment goals, optimizing sales performance, and building the systems and culture required for scale in a fast-paced, high-growth environment.

WHAT YOU’LL DO:

Sales Leadership & Performance Management

• Lead, motivate and develop a regional team of outbound sales agents to consistently achieve and surpass monthly enrollment and conversion targets.

• Build a culture of accountability, high performance and continuous improvement; set clear expectations and manage performance with urgency and fairness.

• Monitor daily sales, KPIs and productivity dashboards to diagnose bottlenecks, identify trends and drive decisive action plans.

• Conduct frequent call audits, coaching sessions and structure 1:1s to strengthen skills in objection handling, value-based patient education and closing.

Operational Excellence in a High Growth Environment

• Design, refine and scale repeatable outbound sales processes, playbooks, workflows and productivity tools to support rapid growth

• Own recruiting, hiring, onboarding and ramping new agents

• Ensure operating discipline by implementing structured activity management, daily huddles, performance scorecards, QA processes and consistent coaching rhythms

• Solve operational problems quickly and creatively by adapting staffing, workflows, scripts and incentives as goals evolve

Cross-Functional Execution & Strategic Impact

• Partner closely with Provider Relations, Partnerships, Product and Care Delivery teams to test new patient engagement tactics, optimize outreach strategy, and support successful rollout of new initiatives

• Pilot A/B test messaging, introduce new channels or workflows to improve outreach efficiency and enrollment conversion

• Translate frontline feedback into actionable insights for leadership; surface risk early and propose data-backed solutions to maintain momentum

• Report weekly and monthly performance results, forecasts and growth opportunities

WHAT YOU’LL NEED:

• Bachelor’s Degree or equivalent experience

• 2+ years of leading high-performing outbound or inside sales teams (healthcare experience a plus but not required)

• Demonstrated success building scalable sales processes in a high-growth, high-pressure environment

• Proven ability to coach teams on outbound sales fundamentals, including objection handling, call flow optimization and conversion improvement

• Strong analytical skills, with the ability to interpret KPIs, build insights, and adjust tactics quickly

• Exceptional communication and cross-functional collaboration skills

WHO WE ARE:

Cadence Health was built around a simple promise: patients always come first. Our technology-enabled remote care model pairs continuous health insights with a highly skilled clinical Care Team, empowering seniors to stay healthier, avoid complications, and live more independent, fulfilling lives, all without the limits of a traditional office visit.

Your expertise is the heart of our system.

Nurse practitioners, registered nurses, medical assistants, patient-success coordinators, and other frontline clinicians are the face and beating heart of Cadence. You’ll bring warmth, clinical precision, and the empathy that turns a virtual touchpoint into a human connection. Every chat, phone call, and care plan you deliver shapes how patients experience “what healthcare should be.”

A modern toolkit to practice top-of-license care

We’ve replaced reactive visits with real-time data, intelligent workflows, and seamless collaboration tools. That means you can spend less time on busywork and more time practicing at the top of your license, coaching patients, spotting risks early, and coordinating with physicians to keep care proactive and personal.

Thriving in a fast-moving, mission-driven culture.

Change excites us. Innovation fuels us. If you’re energized by technology, eager to re-imagine care delivery, and motivated to improve outcomes for both patients and the providers who serve them, you’ll feel at home here. We invest in continuous learning, clinical mentorship, and transparent growth paths so you can advance your skills while making a measurable impact every day.

Join us in redefining healthy aging.

If you’re passionate about compassionate care and ready to transform how seniors across the country manage chronic conditions, recover after hospitalization, and age with confidence, let’s talk. Together, we’ll build a future where exceptional care is consistent, connected, and just a call away.

WHAT YOU’LL GET:

• Company culture all about impact, shared growth mindset, empowerment, and integrity

• An opportunity to help improve the quality of life of millions of Americans

• Unique chance to support the development of an amazing product; Cadence’s in-house clinicians are our super users and beta testers

• Competitive salaries

• Medical, dental, and vision insurance

• TelaDoc (virtual primary care)

• Competitive PTO

• 401K and 401K match

• National and local discounts powered by TriNet

• Onboarding stipend for remote equipment and home office setup

• Paid Parental Leave

• Charitable Donation Match program

• Expected compensation range: $150,000-$170,000 OTE

• Location: Remote

We are committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. Candidates must be willing to comply with all pre-employment and, where applicable, post-employment drug testing and screening requirements in accordance with company policy and applicable law.

*A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at https://www.cadence.care/our-team. Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.